Retail Media Operations Executive

Overview

It’s an exciting time to be joining Screwfix Media Partnerships. We’re building an ad business in a retailer that has over 950 digitalised stores across the UK and Ireland, has an industry leading website and app (with over 30m monthly visits) and 95% of transactions tied to known customers; we have all the ingredients to lead our corner of the industry in Retail Media.

As a Retail Media Operations Executive, you'll support the delivery of supplier advertising campaigns across our digital and in-store channels. Working closely with our Ad Operations Specialist, you'll help set up, monitor and optimise campaigns using our advertising platform, CitrusAd.

This is a great opportunity to gain hands-on experience in Retail Media and Ad Operations. You'll learn how campaigns are delivered from start to finish, develop an understanding of campaign performance, and work with a range of teams across the business to ensure campaigns run smoothly.

We're looking for someone who is organised, detail-oriented and eager to learn. Whether you're already familiar with digital advertising or looking to develop your skills in a growing area of the business, you'll be supported to build your knowledge and experience.

If you enjoy working in a fast-paced environment, managing multiple priorities and being part of a team that's shaping the future of Retail Media at Screwfix, we'd love to hear from you.

What's in it for you?

• 28 days' holiday (including bank holidays, 5 of which can be taken flexibly) increasing with service up to a maximum of 33 days
• Hybrid working with up to 2 days working from home
• Flexible start and end times around core working hours
• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

Responsibilities

• Work closely with the Sales team to ensure that all secured marketing briefs are processed on time for the wider stakeholder matrix to deliver required deliverables
• Liaise with numerous stakeholders across the business to ensure that all processes and approval flows are mapped and met when deploying media
• Own future looking plans for media execution from a creative perspective, ensuring that deadlines are met and key stakeholders are engaged/prompted
• Be proactive in looking for ways to improve processes, be that briefing, delivery or evaluation
• Support the launch on new on-site media opportunities and be self-motivated to learn new platforms to help deliver these
• Work closely with our Analytics team to produce detailed PCA’s on time for vendors to understand their investment returns
• Support the function by identifying challenges in process and pushing for automated/templated solutions to fix these
• Understand the importance and urgency of multiple requests to ensure the function delivers to its’ customers
• Supporting the team in raising funding agreements for our media bookings via the Vistex platform

• Working with our Adops Specialist who will be trafficking, monitoring, and optimising campaigns across our AdTech Platform Citrus Ad.

Qualifications

• Experience working in a fast-paced environment, with the ability to manage changing priorities
• A keen interest in learning the technology and process of Ad Operations alongside BAU Screwfix Operations
• Highly organised, able to juggle multiple vendor and stakeholder demands with strong attention to detail
• Strong stakeholder management and communication skills in a cross-functional environment
• Confident using Excel, with experience documenting processes and managing campaign information
• Proactive and improvement-focused, with the ability to bring ideas and learn new systems and platforms quickly
• Working knowledge of CRM systems and email marketing capabilities (desirable)
• Understanding of Monday.com (desirable)

At Screwfix, Your Wellbeing Comes First:

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Colleague support fund
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk
• Support networks available

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE