Retina Portfolio Account Manager Hybrid Role – Hawaii

Retina Porfilio Account Manager Hybrid Role – Hawaii

COMPANY

Thea Pharma Inc. is the newly established US commercial organization of French-based pharmaceutical company, Laboratoires Théa (Clermont-Ferrand). Thea Pharma markets a suite of leading eye-care drugs that have been approved by the U.S. Food and Drug Administration (FDA), including CYKLX™ ,ZOLYMBUS™, IYUZEH™, Zioptan®, Cosopt®, Cosopt® PF, Azasite®, Akten®, and Betimol®, as well as AcellFX™ Acellular Amniotic Membrane and the portfolio of iVIZIA dry-eye drops and eyelid hygiene products. By focusing its parent company’s passion and expertise within the U.S. market, Thea Pharma’s goal is to deliver uncompromising care that enables all stakeholders to envision the future of ophthalmic treatment with eyes wide open.

Position Summary

The Retina Account Manager Hybrid role for Hawaii is responsible for driving in‑office adoption of CYKLX™ with targeted Retina groups throughout the state. As a hybrid position, this role will be responsible for product recommendations, and retail performance of the company’s iVIZIA ® dry eye portfolio and promotion. In addition, this individual will promote newly launched ZOLYMBUS ® to ophthalmologists.

This role is ideal for a self‑motivated, relationship‑driven sales professional who thrives in the eye‑care environment and excels at influencing clinical and retail behaviors. Please see specifics below:

Key RESPONSIBILITIES for CYKLX™

Territory Sales Execution

• Achieve and exceed territory sales goals, activity metrics, and distribution targets.
• Execute selling tactics and promotional strategies at the practice level to successfully launch CYKLX™ to Retina Specialists within the buy and bill therapeutic injection market.
• Conduct in‑office visits, product detailing, and staff education to increase brand visibility and adoption in intravitreal injection protocols in Retina Specialty accounts.

Customer Engagement & Education

• Build strong, consultative relationships with Retina specialists, technicians, office managers, practice leadership (i.e., CEO, Practice Administrator), and benefits verification and billing personnel.
• Deliver clinical education, logistical guidance and assist in implementing intravitreal injectional protocols to incorporate CYKLX™ as a pre-injection anesthetic.
• Represent the company at local society meetings, customer events, and territory‑level educational programs.
• Execute approved physician and staff educational programs and meetings in and out of physician offices to support territory CYKLX™ growth.

Business Planning & Territory Management

• Manage territory routing, call planning, frequency, and segmentation to maximize reach and impact.
• Analyze territory sales data, market trends, and competitive activities to achieve success and identify new opportunities.
• Maintain accurate CRM documentation, call notes, sampling logs, and customer data.
• Support in‑office ordering, inventory, billing, and reimbursement.

Cross‑Functional Collaboration

• Work closely with the Retina Regional Sales Director to align priorities, tactics, and growth initiatives.
• Collaborate with Field Reimbursement Managers (FRMs) and Medical Science Liaisons (MSLs) on a regular basis to compliantly support customers.
• Provide actionable “voice of customer” feedback to sales leadership, marketing, and medical teams.
• Support national campaigns, sampling programs, pilot initiatives, and conference activities as assigned.

Operational Excellence

• Maintain full compliance with company policies, promotional guidelines, and regulatory standards.
• Manage territory budget responsibly, including travel, samples, and promotional materials.
• Participate in team trainings, national meetings, and ongoing skills development sessions.

KEY RESPONSIBILITIES and iVIZIA® portfolio

Territory Sales Execution

• Achieve and exceed territory sales goals, activity metrics, and distribution targets.
• Conduct in‑office visits, product detailing, merchandising support, and staff education to increase brand visibility and performance.
• Drive adoption in targeted ophthalmology offices, optometry accounts including dry eye specialty clinics, independent ODs, and multi‑location practices.
• Execute selling strategies at the practice level to expand for ZOLYMBUS® adoption, iVIZIA® dry eye product recommendations and patient purchases at retail outlets.
• Establish direct sales opportunities within offices for the iVIZIA ® portfolio.

Customer Engagement & Education

• Build strong, consultative relationships with ECPs, technicians, office managers, and retail optical staff.
• Deliver product demonstrations, clinical education, and patient‑recommendation training.
• Support in‑office dry eye workflow optimization (diagnosis, recommendation, retail placement, patient handoff).
• Represent the company at local society meetings, customer events, and territory‑level educational programs.

Business Planning & Territory Management

• Manage territory routing, call planning, frequency, and segmentation to maximize reach and impact.
• Analyze territory sales data, market trends, and competitive activities to identify new opportunities.
• Maintain accurate CRM documentation, call notes, sampling logs, and customer data.
• Monitor and support in‑office inventory, point‑of‑sale materials, and merchandising execution.

Cross‑Functional Collaboration

• Work closely with the Regional Sales Director to align priorities, tactics, and growth initiatives.
• Provide actionable “voice of customer” feedback to marketing, sales leadership, and medical teams.
• Support national campaigns, sampling programs, pilot initiatives, and conference activities as assigned.

Operational Excellence

• Maintain full compliance with company policies, promotional guidelines, and regulatory standards.

• Manage territory budget responsibly, including travel, samples, and promotional materials.
• Participate in team trainings, national meetings, and ongoing skills development sessions.

QUALIFICATIONS & REQUIREMENTS

• Bachelor’s degree preferred; equivalent experience considered.

• 5+ years of medical sales experience with a minimum of 2+ years in buy and bill therapeutics or medical device sales
• Eyecare experience with success calling on Retina Specialists is strongly preferred.
• Demonstrated experience in total account management in complicated product sales pull-through.
• Strong knowledge of ophthalmic and optometric practice operations and patient recommendation behavior highly valued.

• Demonstrated success in territory management, customer relationship building, and driving sales results.
• Excellent communication, presentation, and interpersonal skills.

• Proven collaboration skills and experience working with FRM and MSL teams to support total account customer needs.
• Ability to travel within assigned territory daily with overnight travel as required in territory.
• Self‑starter with strong organizational, analytical, and problem‑solving abilities.

Key Competencies

• Customer‑first mindset
• Strong execution and follow‑through
• Clinical and product learning agility
• Relationship development & influence
• Territory planning & business acumen
• High accountability and professionalism

Travel Requirements:

• As an Account Manager, it is expected that you will travel within your territory 90+% of your time. Territory coverage may require long drives, short flights, and/or overnight stays.

PHYSICAL DEMANDS & WORK ENVIRONMENT

This position requires prolonged sitting. Additionally, requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, and other office equipment. Requires normal range of hearing and vision to record, prepare, and communicate appropriately. Additional physical requirements include hearing spoken communication clearly.

• Can hear accurately the spoken word with moderate office noise
• Can apply deductive reasoning and understand complicated issues
• Can follow instructions and work rules and company policies
• Can follow safety and security practices
• Can meet deadlines and effectively deal with work stress
• Can accurately communicate ideas, facts and technical information
• Can maintain confidentiality of certain information

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS AND PERKS

Thea offers a full suite of employee benefits, including employer-paid medical, dental, and vision insurance; a generous schedule of paid time off (PTO); life and disability insurance; paid parental leave; and a competitive 401(k) company match. Thea is a flexible and entrepreneurial work environment where you will enjoy an inclusive culture and the opportunity to have your voice and ideas directly shape the future of the company.

For U.S. locations that require disclosure of compensation, the starting pay for this role is between $125K to $200K. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.

EEO STATEMENT

Thea Pharma Inc. is proud to be an Equal Employment Opportunity employer. At Thea, we not only support the diversity of our employee population, but we also celebrate the way our team members’ unique backgrounds and experiences contribute to the success of our company. Thea does not discriminate on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Thea Pharma Inc. does not tolerate harassment or discrimination of any kind.

ADDITIONAL INFORMATION

Your information will be kept confidential according to EEO Guidelines.

Attention: Job Scam Alert

Thea Pharma Inc. has recently become aware of fraudulent job recruitment emails and postings from individuals claiming to represent the Company. These postings seek personal and financial information in connection with fraudulent opportunities for employment. If you suspect any fraudulent activity or misrepresentation in connection with a Thea job opportunity, please report it to HR.US@theapharma.com.

To verify an open role please check our official careers page at https://theapharmainc.com/careers/