Revenue Cycle Enterprise Partner

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Days, Schedule: M-F, 8a-5p

Position Summary

The Revenue Cycle Enterprise Partner, as a key member of the Revenue Cycle and assigned IBU leadership teams, plans and implements strategic initiatives/projects and tactical activities to optimize and/or support the furtherance of the assigned IBU’s performance goals. The Revenue Cycle Enterprise Partner establishes and maintains professional relationships within the assigned IBU to gain an in depth understanding of the business unit’s strategic plans, operations and staffing needs; provides guidance and decision-making support on long and short term strategic goals; offers input and consultation on educational needs through measurement and evaluation; identifies opportunities for billing or customer service improvements; drives and helps execute revenue cycle elements of business strategies and assists in the roll out of enterprise wide initiatives, programs and policies.

Responsibilities:

• Translate organizational and operational priorities into aligned Revenue Cycle actions by proactively identifying needs, gaps, and opportunities across business units and working with system partners to operationalize solutions.
• Act as the central coordination point between Revenue Cycle leadership and Connected Business Unit (CBU) executives, facilitating communication, issue escalation, and resolution of complex or high-impact operational challenges.
• Develop, manage, and strengthen executive relationships with Connected Business Unit leaders (e.g., CFOs, COOs, VPs), serving as a consistent point of contact for Revenue Cycle matters to ensure alignment, engagement, collaboration, and timely service recovery when issues arise.
• Act as an extension of Revenue Cycle executive leadership, representing their priorities in operational settings and advancing system-level initiatives through aligned planning, communication, and coordination with CBU and functional leaders.
• Lead and implement multi-departmental initiatives that span revenue capture, front-end workflows, and patient experience, ensuring successful change adoption across diverse stakeholder groups.
• Provide consultative and operational support across all domains of the Revenue Cycle, from patient access and charge capture through billing, collections, and customer service, ensuring enterprise initiatives are implemented holistically and sustainably.
• Represent Revenue Cycle in enterprise forums, committees, and executive-level workgroups, serving as a trusted partner and subject matter expert in alignment with system strategic goals.

Requirements:

• Bachelor’s degree in business, finance, healthcare or related discipline required; Master’s degree preferred
• Eight (8) years of work experience in professional level positions performing revenue cycle, business operations improvement or project management duties within a healthcare field
• Consideration may be given to internal candidates not meeting minimum requirements

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $133,140.80 - $191,588.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

About Us

MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.

MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.

Thirteen hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Overlake Medical Center, Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.

Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

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MultiCare is an Equal Opportunity Employer

MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.