Revenue Cycle Management (RCM) Analyst

Rockstar is recruiting for a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. This client connects clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health. About the Client Sailor Health is a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. They connect clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health. Role Overview The client is seeking a detail-oriented RCM Analyst to manage and optimize their revenue cycle processes. This role is central to ensuring accurate and timely claim submissions, resolving denials, and maintaining a smooth flow of billing data between their EHR (Healthie) and clearinghouse (Office Ally). The ideal candidate is self-driven, highly analytical, and thrives in a fast-paced environment with lots of moving pieces. Key Responsibilities - Prepare, submit, and track insurance claims via Office Ally for services documented in Healthie - Monitor claim status, correct errors, and follow up proactively to ensure prompt payment - Analyze and resolve claim denials and rejections, coordinating with clinicians when needed - Manage payer enrollments and credentialing data accuracy in EHR and clearinghouse systems - Maintain clean and up-to-date patient insurance and billing records - Prepare regular reports on claim status, aging, denial trends, and reimbursement performance - Create and maintain spreadsheets and pivot tables in Excel to support revenue analysis and workflow tracking - Collaborate closely with clinical operations to ensure documentation and coding compliance - Continuously identify and recommend improvements to billing workflows and documentation processes Qualifications - 2+ years of experience in medical billing, revenue cycle management, or healthcare finance - Experience working with behavioral health or telehealth organizations strongly preferred - Familiarity with Medicare billing requirements is a significant plus - Proficient in Office Ally and/or similar clearinghouses, and EHR platforms (Healthie preferred) - Advanced Excel skills, including pivot tables and advanced formulas - Exceptionally detail-oriented, organized, and thorough - Strong communication skills and ability to collaborate across clinical and operational teams - Comfortable working in a fully remote, fast-growing startup environment Why Join Them? - Help build the operational backbone of a mission-driven healthcare startup - Work alongside a dedicated team of professionals improving access to geriatric mental health care - Competitive compensation and benefits - Opportunity for growth and expanded responsibility as the company scales