Revenue Cycle Management, Team Leader

Job Title: Revenue Cycle Management, Team Leader

Location: Fully Remote

Job Type: Full-Time

About Us: Oryx Dental Software is a rapidly growing leader in cloud-based practice

management solutions, dedicated to enhancing the efficiency and success of dental practices

nationwide. We provide innovative software that streamlines workflows, improves patient care,

and drives business growth. Our team is passionate about delivering exceptional client

experiences, and we’re excited to welcome new members who share our commitment to

excellence.

Job Overview: The Revenue Cycle Management Team Leader will lead a team of billing

professionals, own client retention across their book of business, and use data and forecasting

tools to predict and reduce churn. They are responsible for anticipating growth, being liaison

between client and billing team, preventing financial leaks and filling knowledge gaps for client

and billing team. This is a client-facing, tech-enabled role ideal for someone who combines

strong billing knowledge with outstanding communication skills and a proactive mindset. These

leaders work from home, building & fostering relationships with clients and developing, and

managing a high-performing team.

Key Responsibilities:

Track Performance KPIs

○ Independently oversee KPIs for your offices, identify improvement opportunities,

and drive them to execution.

○ Monitor performance matrics, conduct audits, and perform spot checks to drive

ongoing improvements.

○ Maintain and seek to enhance reporting platforms.

Lead and develop billing team:

○ Supervise, mentor, and develop dental billing professionals, building a

supportive, high-performing, and collaborative environment.

○ Aid in hiring team members.

○ Provide performance feedback and project needs for additional team members.

Relationship Management:

○ Serve as the primary point of contact for clients.

○ Build and maintain strong, trust-based relationships through consistent, timely

communication and proactive support.

○ Delivering a comprehensive experience by ensuring that each practice’s billing

and insurance processes are handled efficiently, accurately, and with minimal

stress on the client.

○ Audit offices for proper software use and knowledge gaps to drive production,

collections and performance.

Qualifications:

Experience: Deep knowledge of the dental billing space, revenue cycle, and AR;

typically gained with 4+ years of dental billing experience. Experience leading several

client profile types, including DSO, multi-group, specialty, general, and startup practices.

Education: Bachelor’s degree is appreciated but not required; relevant hands-on

experience is our top priority.

Skills: Strong knowledge of dental billing practices, CDT codes, insurance verification,

and payment posting. Ability to work independently, manage time effectively, and meet

deadlines. A positive attitude and a passion for providing excellent customer service.

Business operations minded, with a strong sense of broader business goals, margins,

and growth.

Technical Proficiency: Proficiency with Oryx Dental Software is strongly preferred. As a

growing team built on platform expertise, we prioritize candidates who have hands-on

experience using Oryx in a dental practice setting. Familiarity with other practice

management systems is helpful but not required.

Other: High level of accuracy in managing data and reporting. Adaptable, coachable,

and comfortable with fast-paced change. Access to a dedicated workspace and

high-speed internet.

Must be available during business hours.

Why Join Oryx Dental Software?

Innovative Culture: Be part of a forward-thinking team that values creativity,

collaboration, and continuous improvement.

Career Growth: Opportunities for professional development and advancement in a

growing company.

Work-Life Balance: Enjoy the flexibility of working remotely from anywhere in the

country.

Impact: Make a meaningful impact on the success of dental practices across the

country.

How to Apply: If you’re passionate about dental billing and eager to contribute to the success

of a dynamic company that is transforming the industry, we’d love to hear from you!