Revenue Operations Analyst (Commissions)

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Revenue Operations Analyst (Commissions) to join our Global Revenue Operations team in Montreal or Toronto. Revenue Operations is central to the success of Lightspeed’s go-to-market teams. In this role, you’ll help ensure sales commissions are accurate and paid on time while supporting the design and analysis of incentive plans that help scale the sales program.

What you’ll be doing:

Sales commissions

• Measure sales performance on a monthly, quarterly and yearly basis

• Calculate and validate commission payouts processed through payroll

• Distribute and maintain the commission plans database

• Produce well-structured documentation that supports audit and SOX processes

• Automate and streamline manual calculation and reporting work using Excel macros/VBA and our comp tools

Sales incentive strategy

• Help design new compensation plans globally, from modeling to rollout

• Model the cost and impact of plan changes, SPIFFs and contests before they launch

• Analyze plan performance (attainment, payout curves, cost of sales) and recommend improvements

• Build reports that help executives understand and monitor trends, ratios and KPIs

• Standardize the incentive process across regions and teams

Cross-functional partnership

• Partner with Finance on budgeting, forecasting and accruals for variable comp

• Work with RevOps on quotas, territories and data quality in Salesforce

• Work with HR on plan communication, promotions and payroll

• Build strong relationships with sales leaders and be their go-to for comp questions

And a little bit of....

• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

How you will succeed:

• You’re shaping strategy: your modeling and analysis help decide how plans, SPIFFs and contests get designed, not just how they get calculated

• Your insights drive decisions: leadership looks to your reports and recommendations to understand what’s working in the sales program and what to change

• You’re making the process better: you’re spotting manual work and automating it, so each cycle runs smoother than the last

• Payouts land right and on time: reps get paid accurately every cycle, and payroll deadlines are a non-event

• Leaders come to you: sales leaders and partners in Finance, RevOps and HR treat you as their go-to for comp questions

• You’re owning it: within your first few months, you’re running a meaningful part of the commission cycle on your own

What you need to bring:

• 2+ years of experience in financial analysis, FP&A, sales compensation or Revenue Operations.

• Bachelor’s degree in Commerce, Accounting, Finance or a related field

• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position

Even better if you have:

• Advanced Excel skills, including complex formulas and the ability to build financial and analytical models from scratch.

• Strong analytical and organizational skills, with the ability to turn data into clear recommendations.

• Detail-oriented, self-directed and able to take initiative while managing a high volume of changes and work.

• Excellent English communication skills and professionalism when working with executives and sales leaders.

• Experience with macros/VBA, Salesforce, Looker, Workday Adaptive or SPIFFs; designing or analyzing sales compensation plans; or working with a SaaS sales function.

• SQL or Python skills, French language skills, and an interest in systems and automation

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work

• A culture that celebrates performance

• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard

• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies

• Equity options, because this is your company too

• Contributions to your pension plan. Your future matters

• Training opportunities to grow your skills and career

• Health and wellness credit so you feel your best

• Time off to volunteer and give back to your community

• Interest groups, employee led networks, social committees to sponsored sports teams

• Computer purchase program to get your personal Macbook

• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities

Final thought... Studies show that gender-coded words significantly reduce the number of women applying. Use this link to find out if your job description is gender-neutral: http://gender-decoder.katmatfield.com/

|| ONLY IF CRIMINAL CHECK APPLIES || Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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