Revenue Process Lead

• Full time, ongoing role
• Parkville location with flexible, hybrid working
• $96,570 - $106,759/range (pro-rata for part time) + salary packaging + super + 5 weeks annual leave

The Royal Women’s Hospital is one of Australia’s oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About the team

The Finance department brings a commercial perspective to business decision making and supports the Royal Women's business performance by providing the appropriate financial and business information and advice, as well as driving the organisation's business risk management program.

The Revenue Operations team, within the Finance department, is responsible for the accurate collection and identification of patient classifications and the subsequent billing, sundry debtor billing, debtor follow up and reconciliation of this activity across the Royal Women’s Hospital. The team works cohesively to ensure a professional patient/client experience through the various revenue pathways utilising up to date data and processes whilst always being open to identify opportunities for improvement.

About the role

As an Revenue Process Lead you will provide specialised leadership in the development, implementation and continuous improvement of revenue processes and chargeable patient initiatives across the Royal Women's Hospital. You will ensure compliance with relevant legislative and funding frameworks, leads revenue improvement projects, and supports informed decision making through analysis, reporting and stakeholder engagement. As a senior member of the Revenue Operations team, you will contribute to operational leadership, supports organisational change and provides staffing backfill to maintain service continuity.

A regular day will see you:

• Providing support to the Revenue team through your subject and system expertise
• Identifying and leading process improvement and system enhancement initiatives
• Collaborating with the Manager Revenue Operations to provide expert advice on revenue, funding and compliance matters

About you

We are seeking a collaborative and proactive professional with strong analytical, communication and stakeholder engagement skills. You'll thrive on solving problems, identifying opportunities for improvement, and translating complex information into practical solutions that deliver results.

You’ll bring with you:

• Experience within a comparable health service Revenue/Finance team.
• Proficiency in the use of iPM, PBRC or equivalent medical billing systems.

• Proven experience leading projects, driving change and delivering process improvements.

Our benefits

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

• Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
• Public transport options at our doorstep and end of trip facilities for cyclists
• Onsite post office, eateries, retail stores and library services
• Breastfeeding and pumping rooms, and a range of daycare centres nearby
• Mentoring, learning and career development opportunities
• Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave options
• Flexible, hybrid working arrangements

Inclusion and belonging

The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited and, as a child safe organisation, have a strong commitment to child safety and wellbeing.

Join us!

If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check. Clinical staff are required to be vaccinated against, or demonstrate immunity to, COVID-19, influenza, and a range of other diseases.

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

For more information, please view the Position Description for this role.

For a confidential discussion, please contact Grace Keenan on (03) 8345 2891 or grace.keenan@thewomens.org.au.

Application closing date: 4 November 2026