Revenue Process Specialist

• Leading Healthcare Provider
• 4 Days Office | 1 Day Work From Home
• Full Time, Permanent Role

The Organisation

Our client is a highly regarded healthcare provider recognised for delivering essential services to the Victorian community. With a reputation for operational excellence, innovation and continuous improvement, the organisation is committed to providing outstanding outcomes while fostering a collaborative and supportive working environment.

An exciting opportunity has arisen for an experienced Revenue Process Specialist to join their Revenue Operations team and drive ongoing improvements across revenue management, billing and compliance processes.


The Role

Reporting to the Manager of Revenue Operations, the Revenue Process Specialist will act as the subject matter expert for revenue processes, funding frameworks and system optimisation initiatives.

This position will focus on identifying revenue improvement opportunities, enhancing operational processes, ensuring regulatory compliance and providing valuable insights to support organisational decision-making.

Working closely with both finance and operational stakeholders, you will play a key role in delivering projects, improving systems and driving positive change across the revenue function.


Key Responsibilities

• Lead revenue process improvement projects and system enhancement initiatives.
• Provide subject matter expertise across revenue operations, patient billing and funding processes.
• Analyse trends, identify opportunities and implement solutions to maximise revenue outcomes.
• Develop reporting, dashboards and insights to support financial and operational decision-making.
• Ensure compliance with relevant legislative, funding and regulatory requirements.
• Collaborate with internal stakeholders to improve revenue-related processes and controls.
• Contribute to organisational change initiatives and continuous improvement programs.
• Support business continuity and provide leadership within the Revenue Operations team.

Skills & Experience

To be successful in this role, you will demonstrate:

• Experience within a healthcare revenue, patient billing or finance environment.
• Strong understanding of healthcare funding models, billing processes and revenue frameworks.
• Experience using iPM, PBRC or similar patient administration and billing systems.
• Proven success leading projects, driving change and delivering process improvements.
• Strong analytical and problem-solving capabilities with excellent attention to detail.
• Advanced stakeholder management and communication skills.
• The ability to influence outcomes and work effectively across both operational and finance teams.

Benefits

• Full-time permanent opportunity.
• Hybrid working arrangement with 4 days in the office and 1 day working from home.
• Salary packaging benefits.
• Five weeks annual leave plus leave loading.
• Monthly ADOs and additional leave options.
• Ongoing learning and professional development opportunities.
• Supportive and collaborative team culture.
• City fringe location with excellent public transport access.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion contact Chris Belegrinos at cbelegrinos@sharpandcarter.com.au