Revenue Team Leader LGS (European markets)

For Linklaters Office in Warsaw, we are currently looking for the Revenue Team Leader LGS role, as we are expanding our team.

Work arrangements:

Hybrid model work: 3 days per week from the office located next to Rondo ONZ

Contract: Employment contract with 3- month probation period

Working hours: Revenue Europe team typically works standard hours from 9:00 to 17:15.

Your role

As Revenue Team Leader (European markets) you will lead a team of around 15 Revenue professionals. You will coordinate and allocate work, ensure high-quality delivery in line with service level agreements (SLAs) and key performance indicators (KPIs), and oversee revenue services for multiple offices within a matrix organization. You will also deliver actionable insights, monitor the revenue lifecycle, enhance team capabilities, and enforce revenue-related policies. Strong leadership in complex environments and a focus on continuous improvement are essential for this role.

Your role comprises of the following areas:

Management of the Revenue Team

• Manage LGS Revenue team to ensure timely and accurate processing of RLC (Revenue Life cycle) transactions in line with agreed SLAs,
• Participate in planning and supervising knowledge transfer of an as-is process while incorporating certain immediate process improvements,
• Establish a culture of high performance and client centricity – focused on delivering best-in-class services to clients globally while optimising efficiency and effectiveness through continuous improvement,
• Set clear goals and expectations for the team, with the necessary direction and guidance to achieve them.
• Evaluate and integrate new tools and methodologies to enhance the revenue team’s capabilities. Ensure training and development opportunities,
• Lead, motivate, and support a team of revenue professionals, ensuring accurate transaction processing and team effectiveness,
• Drive knowledge sharing and process improvements, maintaining service quality during any transitions,
• Foster a culture of high performance, client focus, and continuous improvement, setting clear goals and ensuring robust process documentation,
• Champion professional development, from hiring and onboarding through ongoing training and mentoring,
• Act as a point of contact for people matters, ensuring open feedback, high engagement and alignment with Linklaters’ values.
• Maximize employee engagement and retention – creating a strong, stable team,
• Foster a culture of open feedback at all levels, ensuring there is space for feedback to be voiced, heard, and acted upon.
• Create an organisation with a mindset of process ownership and continuous improvement – ensuring data and metrics are seen as crucial by every team member.

Delivery of Revenue services

• Oversee all stages of the revenue lifecycle, including Matter opening/closure, Billing, Time/OSI Transfers, Credit control, Cash allocation, Client Accounting, WIP Reporting,
• Support monthly cash and billing targets, involved in MEC for billing,
• Take the ownership and accountability for managing credit control and cash collections from clients in your team
• Ensure achievement of cash and billing targets and compliance with relevant regulations and controls,
• Drive standardization and automation of revenue processes, collaborating closely with internal finance and technology teams,
• Act as a local expert in e-billing, promoting best practices and process enhancements across teams,
• Drive standardization and automation under Revenue Lifecycle Programme,
• Work closely with the Billing CoE and Revenue Manager LGS to streamline processes and introduce new tools to the ways of working and implement global policies and processes within teams,
• Facilitate communication and collaboration between teams within the centre to streamline revenue-related activities (Client Accounting, AR, client finance, data & reporting hub, ebilling, Pricing etc),
• Ensure best-in-class delivery of service requests in accordance with agreed SLAs and OLAs.

Stakeholder Management

• Serve as the main contact for local revenue leadership and business managers ( Revenue Managers /Advisors / Matter Managers and Practice),
• Build strong relationships with internal stakeholders, understanding and aligning with their evolving needs,
• Deliver reliable, transparent communication, regularly sharing updates, progress, and changes,
• Gather and act on feedback to ensure continuous improvement and stakeholder satisfaction.

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Apply if you:

• Offer 2 to 3 years of leadership experience gained in international SSC company—preferably in the legal or professional services sector,
• Have a successful track record leading revenue teams and managing projects in global matrix organizations,
• Bring experience in building Order-to-Cash (OTC) teams,
• Have experience in billing processes and have supported finance transformation projects,
• Communicate fluently in English, and confidently engage with stakeholders at all organizational levels,
• Knowledge of German language on at least B2 level is an asset,
• Are proficient in SAP and advanced Excel,
• Exceptional team skills – valuing collaboration, cultivating relationships, and bringing people together for collective success,
• Are detail-oriented, able to deliver under time pressure (billing month end closures), and committed to building a strong, collaborative team culture,
• Demonstrate a client-centric approach and a drive for measurable results,
• Strong drive for achieving goals and delivering measurable outcomes, demonstrating accountability for performance,
• Hold a degree in accounting or a related field; ACCA or CIMA qualifications are highly valued.

Key relationships

• LGS Finance Team Members
• Group Finance
• Internal & External Auditors
• Finance managers and local finance teams globally
• Finance CoEs

Linklaters and the Team

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias, because we want everyone to feel that they belong. This is vital to our ability to work as one team, with a common mind-set.

We recognise that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

Key relationships

• LGS Finance Team Members
• Group Finance
• Internal & External Auditors
• Finance managers and local finance teams globally
• Finance CoEs

Key Benefits

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

• Private medical care
• Free in-house fitness centre
• Life insurance
• Worldwide travel insurance for business and non-business travel
• Benefit Multisport club card or subsidised travel card
• Wide range of training opportunities

What sets us apart

At Linklaters

• We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business
• We belong to a firm that embodies its corporate social, environment and governance responsibility commitments
• We celebrate diversity, equity and inclusion so our people can bring themselves to work
• We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to
• We invest in custom-fit career paths for our people in line with their talents and aspirations
• We provide agile working solutions to meet the changing needs of our people and our business
• We are committed to people first relationships based on mutual trust, respect and appreciation
• We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed
• We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others
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Technical Skills:

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Why Linklaters

This is the place where talent meets opportunity and where passion meets purpose.

At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients.

Having the vision to see things differently and the determination to deliver excellence, every time. That’s what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team.

With second to none training and support, this is the place where you meet your future.

This is Linklaters.

Job Offer Scams

Be alert to fictitious job opportunity posts and offers of employment which claim to be in the name of Linklaters. We have been made aware of various recruitment-related scams which ask for upfront payments, for example, for office equipment and promise start up bonuses and reimbursement in return for such payments. These scams often involve the use of email addresses similar to a genuine domain name. Genuine emails from Linklaters only use the domain of “@linklaters.com”. We will never ask you to make payments for office equipment or otherwise as part of our recruitment process. If you are in doubt about a job opportunity that appears to relate to our firm, please get in touch using the contact details on our careers website at www.linklaters.com/careers.

Pre-joiner Screening

In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.

Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual’s ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.