Risk Analyst

Meet Vestis®: For the People Who Make It All Work

At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focused on what matters most. More than a provider, we are a partner in productivity, trusted to keep you running.

Join us and build a career supporting the people who make it all work.

Position Summary

The Risk Analyst serves as a key member of the Risk Management team, supporting workers’ compensation and liability claims administration, return-to-work initiatives, insurance compliance, and vendor oversight. This role acts as a liaison between injured employees, operations and third-party administrators (TPAs) to ensure claims are managed proactively, employees are supported throughout the recovery process, and organizational risk management objectives are achieved.

Essential Duties and Responsibilities

Claims Management & TPA Oversight

• Monitor and oversee the handling of workers' compensation and auto liability property damage claims managed by third-party administrators (TPAs).
• Collaborate with TPA claim examiners to ensure claims are managed strategically, proactively, and in accordance with best practices.
• Review claim activity, potential red flags reserve adequacy, litigation strategy, settlement opportunities, and responsiveness.
• Escalate significant claim issues and provide recommendations for appropriate resolution strategies.
• Serve as the Field point of contact regarding workers' compensation claim questions and concerns.

Return-to-Work Coordination & Employee Advocate

• Act as a resource and advocate for injured employees throughout the claim and recovery process.
• Coordinate with operations, human resources and TPA to facilitate timely and safe return-to-work opportunities.
• Partner with location leadership to identify and implement modified duty assignments consistent with medical restrictions.
• Promote return-to-work best practices to reduce lost workdays and improve employee outcomes.

Insurance Administration

• Lead issuance of Certificates of Insurance (COIs) and automobile identification cards.
• Respond to insurance documentation requests from customers, vendors, and internal stakeholders.
• Review insurance provisions and related insurance language in customer contracts.

Compliance & Financial Administration

• Process and track invoices related to claims, insurance premiums, and risk management vendors.
• Prepare and submit quarterly workers' compensation filings for monopolistic state programs, ensuring compliance with applicable state requirements.
• Support audits, renewal processes, and special projects as assigned.

Qualifications

• Bachelor's degree in Risk Management, Business Administration, Finance, Insurance, Human Resources, or related field preferred.
• 5-7 years of experience in workers' compensation and liability claims, risk management, or insurance administration.
• Working knowledge of workers' compensation claim management and return-to-work programs.
• Experience collaborating with TPAs, insurance carriers, brokers, and operational leadership.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication skills with the ability to engage effectively with employees at all levels of the organization.
• Experience creating Power BI dashboards a plus.
• Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook.

This position is ideal for someone who enjoys a blend of claims oversight, employee advocacy, operational partnership, and insurance administration rather than serving as a traditional claims adjuster.

Headquartered in Roswell, GA, Vestis® is the second largest provider in the industry with over 300,000 customer locations and approximately 20,000 teammates across North America. Vestis® is a leader in the B2B uniform and workplace supplies category. Vestis® provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets. The Company’s comprehensive service offering includes a full-service uniform rental program, cleanroom and other specialty garment processing, floor mats, towels, linens, managed restroom services, first aid supplies and more.

Vestis® is an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Vestis Commitment to Equal Opportunity Employment

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information below to request the appropriate accommodation.

Reasonable Accommodations and the Online Application Process
Consistent with Vestis and Canadian Linen’s commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Vestis or Canadian Linen, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-833-901-8823 or email us at accessibility@vestis.com.

Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.

Thank you for your interest in an employment opportunity with Vestis, Canadian Linen and Québec Linge.