Risk, Fraud and Payments Agent | iGaming | Malta (Hybrid)
Location: Malta (Hybrid — 3 days office / 2 days remote)
Salary: €30,000 per annum
Shift Pattern: Rotating shifts:
Contract: Full-Time, Permanent
Team: Risk, Fraud and Payments
About the Role
Our client, an online casino operator headquartered in Malta, is looking for a Risk, Fraud and Payments Agent to join their growing team. This is a hands-on role sitting at the core of the operator’s player integrity and financial security function. You will be responsible for investigating fraudulent activity, monitoring real-time alerting systems, profiling high-risk player behaviour, and working cross-functionally with product, customer support, and compliance teams to protect the business at every level.
This is not a passive monitoring position. As a Risk, Fraud and Payments Agent, you will be expected to think critically, act decisively, and contribute directly to building and improving the systems and processes that underpin the entire risk function. You will work closely with internal teams and external partners, bringing an investigative and solutions-focused mindset to every case.
The role operates on a rotating shift pattern covering morning (08:00 to 16:00), afternoon (15:00 to 23:00), and night (22:00 to 08:00) shifts, ensuring continuous oversight and protection across all hours of operation. Malta is one of Europe’s most established and respected regulated iGaming jurisdictions, and this is a genuine opportunity to shape the risk function of a scaling operator from the ground up.
Key Responsibilities
As a Risk, Fraud and Payments Agent, your core focus will be fraud investigation and detection. You will investigate suspected fraudulent activities across the player base, working with both internal stakeholders and external parties. This includes detecting and verifying perfect play, syndicate activity, and other forms of professional or exploitative gambling behaviour, and taking appropriate protective action in collaboration with relevant teams to mitigate future exposure.
A significant part of the role involves alerting and real-time monitoring. You will maintain and continuously improve alerting systems designed to flag key risk criteria in real time or in advance of impactful incidents. You will run and monitor all frequency-based reporting mechanisms and tool alerts to support effective oversight, identifying gaps in current monitoring coverage and proposing enhancements to detection logic.
Player profiling and promotional analysis form another key responsibility area. You will oversee collaborative efforts with brand and product teams to accurately and consistently profile players across risk categories. You will analyse promotional mechanisms to identify and address potential for abuse, bonus exploitation, or collusion, maintaining a thorough and up-to-date understanding of wagering patterns specific to online casino verticals.
The Risk, Fraud and Payments Agent will also support the review and management of payments-related risk, including chargebacks, suspicious transaction patterns, and payment method abuse. You will work alongside customer support and other fraud functions on cases involving cross-functional overlap, and contribute to the development of risk frameworks and internal documentation as the business scales.
What We’re Looking For
The ideal Risk, Fraud and Payments Agent will bring a combination of iGaming industry knowledge, technical capability, and a strong investigative instinct.
Essential
Advantageous
What’s on Offer
This role offers a salary of €30,000 per annum and is based in Malta with a hybrid working arrangement of three days in the office and two days from home. The shift pattern is rotating, covering morning, afternoon, and night shifts to ensure full operational coverage.
You will be joining at a foundational stage, with the opportunity to shape the risk function of a growing iGaming operator. The environment is collaborative and cross-functional, and your work will have direct visibility and impact on how the business is protected and how it scales. This is a strong entry point for anyone looking to build a long-term career in risk, fraud, and payments within the online casino sector.
About Our Client
Our client is an online casino operator headquartered in Malta, operating within one of Europe’s most established regulated iGaming jurisdictions. With a start-up mindset and a serious commitment to responsible, secure operations, they are building out a core team of iGaming specialists to support their growth.
Our client is committed to building diverse, inclusive teams and encourages applications from candidates of all backgrounds and experiences.
Frequently Asked Questions
Q: What does a Risk, Fraud and Payments Agent do in iGaming?
A Risk, Fraud and Payments Agent in iGaming is responsible for detecting and investigating fraudulent activity, monitoring player behaviour for signs of abuse or exploitation, managing payments-related risk, and maintaining alerting systems that protect the operator from financial and reputational harm. The role sits at the intersection of data analysis, operational security, and player integrity.
Q: What experience is needed to become a Risk, Fraud and Payments Agent in online gaming?
Most operators require at least one year of experience in a fraud, risk, or payments-related role within the gaming industry. Strong analytical skills, familiarity with casino wagering patterns, and experience with fraud detection tools or risk modelling are typically expected at this level.
Q: What shift patterns are typical for risk and fraud roles in iGaming?
Risk and fraud operations in iGaming often require 24/7 coverage to protect the business around the clock. This role operates on a rotating shift pattern covering mornings (08:00 to 16:00), afternoons (15:00 to 23:00), and nights (22:00 to 08:00). Shift-based roles are common in operational risk functions across the industry.
Q: Is Malta a good location for risk and fraud roles in iGaming?
Yes. Malta is home to a significant concentration of licensed iGaming operators and is regulated by the Malta Gaming Authority (MGA), one of the most respected licensing bodies in the industry. Risk and fraud professionals in Malta benefit from a strong professional community, a well-established regulatory framework, and a high volume of iGaming employers.
Q: What career progression is available from a Risk, Fraud and Payments Agent role?
Experienced agents typically progress into senior analyst, team lead, or managerial positions within risk and fraud departments. Broader paths include compliance, AML, VIP risk management, or payments operations leadership within larger iGaming organisations.
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