Robotics service technician

Robotics Service Engineer

Overview of the Company

My client is a rapidly growing international robotics and automation company expanding its European engineering operations due to significant business growth. The business develops advanced robotic and automation solutions used across a wide range of industrial applications globally.

Overview of the Job

My client is seeking a Robotics Service Engineer to support troubleshooting, diagnostics, repair, and technical support activities for robotic and automation systems across the DACH region. This is a hands-on engineering role combining remote technical support, root-cause analysis, and on-site customer support.

Responsibilities

• Troubleshoot robotic hardware and software issues remotely and on-site

• Diagnose faults using system logs, alarms, and technical analysis tools

• Perform repairs, calibration, testing, and verification activities

• Support motion control systems, I/O, industrial communication networks, and safety systems

• Provide technical support and guidance to customers and partners

• Document service activities, technical findings, and corrective actions

• Collaborate with internal engineering and R&D teams to resolve complex technical issues

Qualifications / Skills

• 3+ years of experience within robotics, industrial automation, or service engineering

• Hands-on troubleshooting experience with automation or robotic systems

• Knowledge of PLCs, servo systems, industrial networking, or motion control

• Strong customer-facing communication and problem-solving skills

• Ability to work independently and take ownership of technical issues

• English communication skills for technical discussions and documentation

• Experience within robotics manufacturers or automation environments would be advantageous

Basic Korean reading and writing skills, to support regular communication with HQ in South Korea.

Other Relevant Information

• Hybrid role combining office-based support and customer site visits across the DACH region

• Approximately 20% travel following onboarding and training period