RQ00200 - Sr. Program Manager

RQ00200 - Sr. Program Manager 6-month contract (131 business days) - possible extension Hybrid currently 3 days office, 2 days WFH. Eventually (no set date currently) it will go back to 5 days a week in the office. - 277 Front Street West Must Haves: 8+ years of experience, developing multi-year program roadmaps, 8+ years of experience overseeing end-to-end planning, execution, monitoring, and closure of program components. 8+ years of experience establishing program governance, including decision-making forums, reporting structures, and performance metrics. Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent experience. Nice to Have: Public Sector Experience Preferred Certifications: · PMP, PgMP, or PMI-ACP · PROSCI Change Management · ITIL · Agile/Scrum certifications (e.g., CSM, SAFe) The Senior Program Manager (IT) is responsible for leading large‑scale, complex, multi-year technology programs that span business areas, delivery teams, and vendor partners. This role provides strategic oversight, governance, and end-to-end delivery leadership to ensure programs meet business objectives, align with enterprise architecture standards, and deliver measurable value. The Senior Program Manager drives collaboration across cross-functional teams, manages risks and financials, and ensures solutions are delivered on time, within scope, and within budget. Program Leadership & Strategy · Define program vision, scope, objectives, and success measures in alignment with enterprise and business strategies. · Develop multi-year program roadmaps, integrating business priorities, technology strategy, budget constraints, and resource capacities. · Provide leadership across multiple concurrent projects, ensuring cohesive and coordinated delivery. Governance & Stakeholder Management · Establish program governance, including decision-making forums, reporting structures, and performance metrics. · Lead communication with senior executives, business partners, and technical leadership to ensure alignment and transparency. · Manage competing priorities and negotiate acceptable solutions across stakeholder groups. Program Delivery & Execution · Oversee end-to-end planning, execution, monitoring, and closure of program components. · Drive program status reporting, including progress, risks, issues, dependencies, and budget health. · Ensure quality assurance practices, architectural alignment, and adherence to IT policies and standards. Financial & Resource Management · Develop and manage multi‑year program budgets, forecasts, and investment proposals. · Allocate and optimize resources across project teams, vendor partners, and shared services. · Oversee procurement activities, contracts, and vendor performance. Risk & Issue Management · Identify, document, and mitigate program risks and issues throughout the delivery lifecycle. · Lead escalation management, cross-team dependency resolution, and scope change control. · Implement best practices focused on proactive risk detection, transparent reporting, and strong program control frameworks. Leadership & Team Development · Provide coaching, guidance, and direction to project managers, business analysts, technical leads, and delivery teams. · Foster a culture of collaboration, accountability, and continuous improvement. · Champion diversity, inclusion, psychological safety, and high-performance team principles. Education & Experience · Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent experience. · 8+ years of progressive experience in IT project/program management, including leadership of large, complex, multi-stakeholder initiatives. · Experience in Agile, Waterfall, and hybrid delivery methodologies. Technical & Professional Skills · Strong understanding of enterprise IT systems, system integration, cloud technologies, cybersecurity, and solution delivery. · Advanced skills in program planning, financial management, risk management, and governance. · Demonstrated ability to manage vendors, contracts, and third-party delivery partners. · Exceptional communication, negotiation, and relationship‑building skills. Preferred Certifications: · PMP, PgMP, or PMI-ACP · PROSCI Change Management · ITIL · Agile/Scrum certifications (e.g., CSM, SAFe) Key Competencies: · Strategic Thinking · Leadership & Influence · Stakeholder Engagement · Decision Making · Change Leadership · Problem Solving · Financial Acumen · Delivery Excellence Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting. INCORPORATED RATE RANGE (7.25 billable hours per day) $105.92/hr - $127.10/hr Inc. T4 RATE RANGE (7.25 billable hours per day) $84.73/hr - $101.68/hr T4