Russian-English Coordinator

About StaffHero

StaffHero connects businesses with highly skilled remote professionals, primarily from the Philippines, to help organizations scale efficiently and affordably. We provide end-to-end workforce solutions including recruitment, onboarding, training, payroll, compliance, and workforce management.

Position Overview

StaffHero is seeking a highly organized and reliable Russian-English Coordinator to support day-to-day communication, scheduling, and administrative coordination.

The ideal candidate is fluent in Russian and English, has excellent communication skills, and can effectively coordinate between clients, customers, employees, and internal teams. This role requires strong attention to detail, professionalism, and the ability to manage multiple tasks in a fast-paced remote environment.

Key Responsibilities

• Communicate professionally with Russian- and English-speaking clients, customers, and team members.
• Coordinate schedules, appointments, meetings, and daily activities.
• Handle inbound and outbound calls, emails, messages, and other communications.
• Translate and relay information accurately between Russian and English when needed.
• Maintain accurate records, notes, and documentation.
• Assist with administrative and operational coordination tasks.
• Follow up on outstanding requests, appointments, documents, and action items.
• Coordinate with internal departments to ensure timely completion of tasks.
• Escalate issues or concerns to the appropriate team member.
• Maintain confidentiality and follow company policies and procedures.
• Assist with additional administrative and coordination projects as assigned.

Qualifications

Required

• Fluent in Russian and English, both spoken and written.
• Strong verbal and written communication skills.
• Previous experience in coordination, customer service, administration, staffing, or a similar role.
• Excellent organizational and time-management skills.
• Strong attention to detail and follow-through.
• Proficient in Microsoft Office and Google Workspace.
• Comfortable using multiple software platforms and learning new systems quickly.
• Ability to multitask and work independently in a remote environment.
• Reliable internet connection and dedicated workspace.

Preferred

• Experience supporting U.S.-based clients or customers.
• Experience with CRM, ATS, scheduling, or workforce management systems.
• Previous experience in healthcare, staffing, customer service, or operations.
• Previous remote work experience.
• What Success Looks Like
• Russian- and English-speaking stakeholders receive clear and timely communication.
• Schedules, appointments, and coordination tasks are handled accurately.
• Information is documented correctly and follow-ups are completed on time.
• Issues are escalated appropriately and resolved efficiently.
• Internal teams and clients receive reliable administrative and operational support.

Work Arrangement

• Full-Time
• Remote
• Fluent Russian and English required
• Must be available to work during designated business hours
• Reliable high-speed internet and dedicated home office required