SaaS Engineer

At Aristocrat, we believe in the power of play to bring happiness to life. As a world leader in gaming content and technology, we're committed to crafting outstanding experiences for our customers. We're inviting you to become part of our innovative team as a SaaS Engineer, where your contributions will have a significant impact on our mission. This role is pivotal in maintaining and improving our business-critical applications, ensuring flawless operation for our global users.

What You'll Do

• Coordinate, support, and configure Atlassian applications, primarily Jira and Confluence.
• Collaborate with the existing application support team to maintain the reliability of business-critical applications.
• Implement security changes in accordance with established standards.
• Monitor application health and performance, identify root causes, and contribute to balanced solutions.
• Deliver application support and address incidents within established SLAs.
• Work collaboratively with globally distributed teams to ensure seamless operations.

What We're Looking For

Mandatory:

• At least 3 years of experience in managing, supporting, and configuring Atlassian applications.
• Good working knowledge of Linux.
• Demonstrated capability to address incidents and deliver application support within SLAs.
• Strong understanding of security principles and implementation.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Experience working with global teams.

Desirable:

• Experience managing application upgrades, configuration adjustments, and ongoing maintenance.
• Experience with monitoring tools like Grafana or PRTG.
• Experience with scripting languages like Python or Bash.
• Experience with tools like Fisheye/Crucible, Bamboo, GitHub.
• Ability to build and maintain technical and operational documentation.
• Good written and verbal communication skills.
• Experience with established change-control processes and environment maintenance.

Qualifications

• Bachelor’s Degree in Information Technology or a related field, or equivalent experience.

Experience:

• Minimum 3 years experience in supporting, managing, or setting up Atlassian applications.
• Experience in application support and working together.
• Demonstrated skill in automating processes to minimize manual effort.
• Strong communication skills to convey technical concepts clearly.
• Demonstrated ability to work effectively in a team and share knowledge.

Join us in this ambitious role and help us build the future of gaming technology at Aristocrat. Your expertise and enthusiasm will be key in driving our success!

This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.

Compensation Philosophy

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.

Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

Specific details about compensation and benefits for this position will be discussed during the recruitment process.

About Aristocrat

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Listed on the Australian Securities Exchange (ASX), Aristocrat (ASX code: ALL) is headquartered in Sydney, Australia, with over 7300 employees working in more than 20 locations across the globe. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, mobile games and online real money games, including iLottery.

Aristocrat has seven corporate functions and three reporting segments that span regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

Across our global enterprise, Aristocrat aims to create long-term sustainable value for all stakeholders by upholding our core values and producing the world’s best gaming content. Our people-first mindset prioritises the safety and wellbeing of our people. We have ambitions to be an industry leader in responsible gameplay and we invest in employees’ development and offer career pathways, so they have what they need to do their best work at Aristocrat.

Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us every day. We are excited about the future of Aristocrat and united by our mission and we invite everyone to join us as we bring joy to life through the power of play!

Employment Equality Statement

Aristocrat Leisure Limited or its affiliates worldwide provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any protected characteristic, such as race, color, sex, religion, national origin, physical or mental disability, genetic characteristic, pregnancy, breastfeeding or related medical condition, sexual orientation, gender identity, gender expression, ancestry, citizenship, age, marital, military and veteran status, or any other characteristic prohibited by local, state/provincial or federal law.

If you need assistance or accommodation applying for a position, please reach out to helpdesk-recruiting@aristocrat.com.

Empowering a Sustainable Future

At Aristocrat, sustainability is embedded in our strategy, operations and the values and culture of our teams across the globe.

Our Sustainability report provides information on the progress we’ve made each year, across our four strategic sustainability pillars – Good Governance & Responsible Business, Empowering Safer Play (formerly responsible gameplay), Operational Sustainability & Climate, and People & Community.

You can read more about our progress here: https://www.aristocrat.com/sustainability/