Sales Account Manager

If you enjoy building long-term relationships with clients, feel at ease speaking English

with people from all over the world, and get energy from closing a deal or saving a renewal,

this role is for you. Speaking Spanish or Portuguese is a plus.

Role: Sales Account Manager

Area: Sales

Work model: 100% remote

Reports to: CEO

About Saravá Sales

Saravá Sales is a B2B sales consulting/agency running outbound, inbound and account management for international clients.

The role

You will lead one of the largest accounts in the company: an international B2B media and membership business with a global partner network. As our portfolio grows, you will take on more client accounts.

What you will do

• Own revenue growth across each client’s customer base: onboarding, adoption, renewals, upsell and expansion.
• Run renewals end to end, whether monthly, quarterly or annual, automatic or paid by bank transfer. Start conversations 60 days before each due date and use them to renew at a higher value whenever there is room to grow the account.
• Make sure every customer gets clear value from what they pay for, and share their performance numbers with them every month. Use those results to open upsell and cross-sell conversations.
• Spot at-risk accounts early and run win-back campaigns on customers who left.
• Take inbound meetings, run discovery, present the offer and close.
• Work outbound to expand existing accounts and land new business: personalised email, LinkedIn and WhatsApp.
• Own targets for renewal rate, expansion revenue and new business closed.
• Keep CRM clean and current: every deal, renewal and note logged.
• Send a monthly report to each client covering renewals, churn, at-risk accounts, expansion and new business.

What we are looking for

• Excellent written and spoken English (C1/C2). Most of your clients are not native speakers either, so clarity matters more than accent.
• 3+ years in account management, or B2B sales with recurring revenue (subscriptions, memberships, media or SaaS).
• Persistent and professional when chasing renewals and follow-ups.
• Proven experience closing deals and renewing contracts with international clients across time zones.
• You build trust fast. Senior decision-makers take your call because you understand their business.
• Organised and autonomous. You manage your own pipeline and calendar, and nobody needs to remind you of a follow-up.
• Hands-on with HubSpot or a similar CRM.
• Available to travel for international events.

Nice to have

• Knowledge of professional services, wealth management, legal or real estate.
• Experience selling media, advertising, sponsorships, memberships or event packages.
• Fluent in Spanish or Portuguese (spoken and written)

What we offer

• 100% remote (working hours aligned with London/Lisbon time), multicultural team.
• Competitive base plus variable tied to renewals and expansion.
• Lead one of the company's largest accounts, reporting directly to the CEO.
• Exposure to a global industry and its top firms, including international in-person events.
• A growth path: more accounts and more responsibility as the portfolio grows.