Charcuterie Artisans logo

Sales Account Manager

Salary
$150K–$160K
Hiring from
Mexico, United States
Work type
Remote
Posted

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We are considering candidates throughout the US and Mexico. This role requires travel. Fluency in both English and Spanish is required.

We are seeking a driven and enthusiastic Sales Account Manager to help build enduring brands and shape the charcuterie category in the Mexican/South American market. This role is responsible for managing customer relationships, generating new business, and ensuring top-level service across foodservice and retail sectors.

Duties/Responsibilities:

  • Maintain regular communication with existing customers to ensure satisfaction and identify growth opportunities.
  • Conduct and execute quarterly business reviews.
  • Onboard new retailers and distributors.
  • Generate leads via cold calling, email outreach, and trade show follow-up.
  • Manage wholesale inquiries and sales leads through the website.
  • Maintain accurate sales records and customer interaction history.
  • Collaborate with production, logistics, and customer service to ensure timely order fulfillment.
  • Monitor sales reports and performance metrics.
  • Create customer presentations using existing templates and reporting tools.
  • Provide product knowledge and samples to clients.
  • Manage calendar, record sales calls and meetings.
  • Submit timely travel and expense reports.
  • Represent the company at trade shows.
  • Manage brokers: set goals, lead training courses, conduct reviews, and address underperformance.
  • Required Skills/Abilities:

  • Ability to speak fluent Spanish
  • Passion for food and the charcuterie industry.
  • Strong communication and relationship-building skills.
  • Self-starter with a success-driven mindset.
  • Highly organized with attention to detail.
  • Collaborative team player.
  • Willingness and ability to travel for client visits.
  • Education and Experience:

  • Degree in Culinary Arts, Business, or related field.
  • 5–10 years of experience in sales or food manufacturing.
  • Proficiency in Microsoft Office Suite and Adobe.
  • Working Conditions:

    • Standard office environment when not traveling.
    • Use of a laptop and mobile phone for communication and reporting.
    • Regular use of CRM and sales tracking software.
    • Occasional high-pressure situations to meet sales targets or resolve client issues.
    • Collaboration with cross-functional teams including marketing, logistics, and finance.
    • Adherence to company policies on safety, conduct, and confidentiality.

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