Sales Administrative Assistant

The Sales Administrative Assistant acts as the operational backbone of the sales department. You will manage customer records, process orders, prepare sales reports, and coordinate day-to-day administrative workflows between sales reps, customers, and internal departments like finance and operations.

A VOICE NOTE WILL BE REQUESTED FOR THE SCREENING PROCESS

• Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in business administration, communications, or a related field preferred.

• Experience: 1 to 3+ years of experience in sales administration, customer service, or general office support.

• Technical Skills:

  • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) or Google Workspace.

  • Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, formulas) are frequently required.

  • Familiarity with CRM software (e.g., Salesforce) and ERP systems.

• Interpersonal Skills: Exceptional communication, organization, multi-tasking capabilities, and a high level of attention to detail.

Soft Skills

• Excellent communication skills, both written and verbal.

• Strong problem-solving and critical-thinking abilities.

• Ability to work independently and as part of a team.

• Good time management and organizational skills.

• Flexibility and adaptability to changing work demands.

Key Responsibilities

• Order & Document Processing: Generate sales quotes, proposals, purchase orders, and customer invoices. [1]

• CRM & Data Hygiene: Maintain and update customer records, pipeline stages, contact data, and activity logs in systems like Salesforce or CRM platforms. [1, 2]

• Reporting & Analytics: Compile weekly and monthly sales reports, commission trackers, and-inventory spreadsheets using tools like Microsoft Excel. [1]

• Customer & Vendor Communication: Answer inbound calls and emails, respond to shipping or product inquiries, and resolve basic account issues. [1]

• Sales Team Support: Schedule meetings, coordinate travel arrangements, prepare slide decks (PowerPoint), and manage calendars for sales managers or executives. [1, 2]

• Cross-Department Coordination: Liaise with logistics, accounting, and customer service to track shipments and ensure timely order fulfillment.

Benefits:

• Competitive pay in US dollars.

• Paid extra hours.

• Time-off flexibility.

• 100% remote work.

• International experience.