Sales and Booking Coordinator

About Undergrads Undergrads is a profitable, fast-growing startup revolutionizing the moving industry. Our tech-driven marketplace connects college students with labor-only moving and event labor shifts. Rated #7 and #13 on the Fast50 list with 30,000+ moves completed, we’re scaling nationally. The Role Be the first point of contact for customers looking to book a move. Your mission: convert inbound leads into booked jobs while delivering an outstanding customer experience. What You’ll Do Convert 45%+ of inbound calls, texts, and emails into confirmed bookings Re-contact 100% of missed calls and texts within 30 minutes Follow up on open quotes and unresponsive leads through outbound outreach Quote within our margin profile—frame value, not discounts Enter every booking accurately and hand off cleanly to operations What You’ll Bring Sales acumen: objection handling, active listening, and value framing Fluent/native English with strong written and spoken tone control Comfort with CRM, Google Workspace, and phone systems Reliable, coachable, and calm under pressure Ability to work remotely with overlap in Eastern Time Compensation Competitive base plus commission. Performance bonuses. Paid training. Details discussed during the interview process.