Sales Associate

Company Description

The Accessible Marketing Institute helps agencies and marketers create marketing that disabled people can use.

The organization leads the Accessible Marketing Charter, a set of ten public promises that guide agencies to include disabled people in their work, including captioning videos, using plain language, and meeting WCAG 2.2 AA standards. It also runs the AMI Cohort, a six-week live training program designed for neurodivergent learners, supporting marketers, designers, and content creators toward certification.

Based in Leicestershire, the Institute works with agencies across the UK and worldwide, with the Charter and first Cohort launching in 2027 and a growing waitlist via its website. Prospective team members will join a mission-driven organization focused on inclusion, accessibility, and practical support for professionals.

Role Description

The Sales Associate is a part-time, hybrid role based in Leicester, with flexibility for some work from home.

This role focuses on promoting the Accessible Marketing Charter and AMI Cohort, engaging with agencies and marketing teams to build awareness, generate leads, and support sign-ups. Day-to-day tasks include managing inbound and outbound sales inquiries, conducting outreach via email, phone, and online platforms, maintaining CRM records, and preparing sales reports.

The Sales Associate will also coordinate with marketing and training teams to understand program details, communicate value clearly, and ensure a smooth onboarding experience for new signatories and cohort participants. The role requires a commitment to accessibility, inclusive communication, and building long-term relationships with clients.

Qualifications

• Candidates should possess strong communication and relationship-building skills, including clear written communication, confident phone and video call skills, and the ability to present information in plain language.
• Candidates should possess sales and customer engagement abilities, such as lead generation, qualification, follow-up, and experience managing a simple sales pipeline or CRM tools.
• Candidates should possess basic marketing and outreach skills, including familiarity with digital outreach (email campaigns, social media messaging) and aligning sales messages with marketing materials.
• Candidates should possess organisational and time management skills, including the ability to prioritise tasks, manage part-time hours effectively, and keep accurate records of contacts and outcomes.
• Candidates should possess an understanding or strong interest in accessibility, disability inclusion, and inclusive design, with willingness to learn about WCAG, accessible communication, and neurodivergent-friendly practices.
• Relevant experience in sales, account management, or client-facing roles, preferably in marketing, training, or agency environments, is beneficial.
• A commitment to non-discriminatory, inclusive practices and comfort working with diverse clients and colleagues is essential.
• Ability to work in a hybrid setup in Leicester, with reliable internet access for remote

£24,000 per annum