Sales Business Analyst

Position Summary

J. J. Keller is hiring a Sales Business Analyst to support our Sales organization, a critical part of our workforce comprised of more than 500 associates. In this role, you will partner with Sales leaders and stakeholders to transform data into actionable insights that improve business performance and support strategic decision-making.

This position will be required to work onsite at our corporate office in Neenah, WI at least 3 days per week.

Job Responsibilities

• Identifies, analyzes and facilitates the implementation of new and enhanced technology to support area of responsibility:
  • Work with business unit to define business needs, project requirements, system specifications, and deliverables.
  • Coordinates activities and maintains on-going communication with management, technology team, end users, and other stakeholders.
  • Coordinates decisions based on business requirements, system functionality, and best business practices.
  • Participates in system configuration, data conversion, and testing processes.
• Troubleshoots system errors and performance problems so that business needs are met on a timely basis. Provides 2nd level support for help desk calls. Analyzes trends and develops recommendations to resolve recurring issues.
• Prepares and updates documentation to include functional specifications, testing procedures, end user documentation, technical standard operating procedures (SOP), etc.
• May create and maintain reports and analytics to support the business unit.
• May prepare and conduct end-user training.
• Facilitates timely and thorough system testing for new system implementations and system updates/upgrades.
• Determines appropriate system security profiles in accordance with data security policies and practices. Audits security access on a regular basis and resolves issues.
• Actively participates in business process improvement activities to include leading and participating in process improvement events (Lean, Six Sigma, Kaizen, etc.).
• Leads project management and change management activities for medium to large scope projects, either independently or in partnership with other project leaders.
• Provides coaching, mentoring and training to other Business Analysts.

Qualifications

Experience

• 5+ years' experience in business analytics, data analysis, reporting, or related analytical roles.
• 2+ years of business analyst/systems analyst experience.
• Advanced experience developing dashboards, reports, and analytical solutions.
• Experience leading analytical projects and presenting recommendations to business leaders.
• Experience influencing business decisions through data-driven insights.
• Prior project leadership experience.

Education

• Bachelor's Degree in Business or Technology related field
  • In lieu of the Bachelor's degree, will consider an additional 4 years of directly related experience.
• Relevant certifications in analytics, business intelligence, project management, or continuous improvement are a plus.

Computer Skills

• Experience with data analysis and reporting tools such as PowerBI, Tableau, SAP Analytics Cloud, or similiar platforms.
• Experience with report writing/query tools such as SQL, Crystal, Business Objects, etc.
• Experience with analytical programming language such as Python or R preferred.
• System implementation and configuration experience a plus.

Other Requirements

• Strong analytical and problem solving skills.
• Strong data visualization and storytelling capabilities.
• Strong verbal and written communication skills.
• Strong technical aptitudes.
• Strong time management skills.
• Ability to manage multiple projects simultaneously.
• Ability to facilitate project teams and work with all levels within the company.

Internal J. J. Keller experience requirements may vary from those for external candidates, with consideration given to demonstrated performance, institutional knowledge, and career progression within the organization.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required, depending on assignment.