Sales Center Agent Bilingual Spanish & English

Think Outside the Box! A company that embraces CHANGE while enhancing EVERYONE’S journey. About SmartStop Self Storage SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in 24 states in the U.S. and three provinces in Canada. In addition, SmartStop was awarded: Newsweek’s Best Customer Service among Storage Center companies three years in a row 2021, 2022 & 2023, Top Workplace of Orange County, CA in 2022 and 2023, and Reputation’s 800 Award in 2023. Come join a winning team! Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees! SmartStop® is a growing organization with tremendous opportunities available. We offer competitive salaries, bonuses and benefits in a FULLY REMOTE position. Ready to join the best team members in the industry? Apply today! Starting at $19.00 - $20.00/hour depending on experience + Bonus Sales Center Agent Job Summary – Bilingual in both Spanish and English The SmartStop Sales Center Agents receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions and taking payments. Sales Center Agents will make outbound calls to follow up on inquiries and rental reservations. Essential Job Functions and Responsibilities Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone. Work with existing customers by answering questions, taking payments and resolving concerns. Make outbound calls to follow up on rental reservations. Meet personal/team qualitative and quantitative targets Perform duties assigned by Supervisor(s). Qualifications Customer centric Sales driven with a can-do attitude Proficiency in both Spanish and English is required Good computer skills Excellent verbal, phone, and email communication Ability to build relationships, (both internal and external) Good problem-solving abilities. Multi-tasking is a must A dedicated, quiet, secure workspace free of distractions Excellent internet connectivity Ability to work weekends Benefits Monthly Bonus Incentive Plan Health insurance including medical, dental and vision Life and Disability Insurances Paid Time Off & Paid Holidays 401(k) matching Employee assistance program Referral program Discounts Health & Fitness Partnerships Legal Entertainment Computers & Electronics Diversity SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team. Lead Together!