Sales Coordinator

Sales Coordinator

Daesang Europe B.V. | Food Division

Location: Amstelveen, Netherlands

Employment Type: Full-time | 40 hours per week

Department: Sales – Food

Reports To: Sales Manager

Experience: 0–2 years

Travel: Occasional business travel may be required

Work Arrangement: Hybrid (1 day working from home per week)

About Us

Daesang Europe B.V. is part of Daesang Corporation, a leading South Korean food company with a strong international presence. Through our well-known brands, including Jongga and O’Food, we bring authentic Korean food products to customers across Europe.

As we continue to expand our business, we are looking for a well-organised and proactive Sales Coordinator to support our growing Food Sales team and ensure smooth daily sales operations and customer service.

About the Role

We are looking for a detail-oriented and motivated Sales Coordinator to join our Food Sales team at Daesang Europe B.V. You will manage low-complexity customer accounts under supervision, taking ownership of your assigned accounts and overseeing the end-to-end order process, including coordinating customer orders and deliveries. You will work closely with internal teams to ensure efficient sales operations and high levels of customer satisfaction, while proactively identifying opportunities to grow the business. You will also be expected to remain flexible and adaptable, quickly learning new tasks and taking on different responsibilities as business needs evolve.

This role offers the opportunity to develop commercial skills and gain practical experience in the European FMCG and food industry.

Key Responsibilities

Sales Operations & Order Management

• Process customer orders, invoices, and sales documentation accurately and on time.
• Monitor order status, delivery schedules, stock availability, and inventory-related requirements.
• Coordinate deliveries with warehouses, suppliers, and logistics partners.
• Maintain accurate CRM/ERP records, customer databases, pricing information, and documentation.

Customer Service & Account Support

• Respond to routine customer enquiries and provide first-line support.
• Follow up on delivery issues, invoice discrepancies, and product-related concerns; escalate complex matters when needed.
• Support Account Managers with customer communication and day-to-day account administration.
• Manage assigned low-complexity customer accounts under supervision.

Commercial & Sales Support

• Support customer meetings, trade fairs, product tastings, and promotional activities.
• Prepare basic sales reports, presentations, and commercial documentation.
• Conduct basic market and competitor research within assigned categories or territories.
• Assist with product listings, pricing updates, and retailer portal administration.
• Participate in ad hoc projects under the guidance of Account Managers.

Cross-Functional Coordination

• Work closely with Logistics, Warehouse, Marketing, Finance, and Quality teams.
• Communicate operational updates clearly and follow up on outstanding actions.
• Build knowledge of Korean food products, customers, sales channels, and European FMCG market dynamics.

Decision-Making Authority

Works under close supervision and follows established company procedures. May independently execute routine administrative and operational tasks within agreed guidelines. Pricing decisions, commercial negotiations, contractual commitments, and significant customer issues require management approval.

Required Skills & Qualifications

• Relevant education in Business Administration, Sales, Supply Chain, or a related field is preferred.
• Experience in sales administration, order management, customer service, or logistics is an advantage.
• Basic understanding of FMCG and food-industry processes, including promotions, listings, pricing, retailer requirements, and supply chain flows.
• Proficiency in Microsoft Office, particularly Excel; familiarity with CRM, ERP, EDI, or retailer portals is an advantage.
• Strong organisational skills, accuracy, attention to detail, and ability to manage multiple deadlines.
• Clear, professional communication and effective collaboration with customers and internal stakeholders.
• Practical problem-solving skills, a service-oriented mindset, and willingness to learn.
• Good command of English; Dutch or another European language is an advantage.
• Interest in Korean food products and European retail markets.
• flexible and adaptable, with the ability to learn new tasks quickly and take on different responsibilities as business needs evolve.

What We Offer

• Competitive gross monthly salary, depending on experience and qualifications.
• Full-time employment (40 hours per week).
• Hybrid working arrangement, including one day working from home per week.
• Travel reimbursement of €0.25 per kilometre.
• 25 days of annual leave, based on full-time employment.
• 8% holiday allowance.
• Pension contribution and additional employee benefits.
• Opportunities for professional development and career growth.
• An international and collaborative working environment.
• The opportunity to contribute directly to the expansion of established Korean food brands in Europe.

Your First 3 Months

Your First 90 Days – A Short Roadmap

Month 1 | Understand & Connect

Get familiar with our product portfolio, customers, internal teams, order management systems, and daily sales processes.

Month 2 | Support & Coordinate

Process customer orders, coordinate deliveries, handle routine enquiries, and support Account Managers with daily sales activities.

Month 3 | Take Ownership & Deliver

Independently manage routine sales administration, follow up on customer requests, and ensure accurate order processing and communication with internal teams.

Our expectation: By the end of your first three months, you should be able to independently manage routine sales coordination activities, ensure accurate order processing, and provide reliable support to customers and Account Managers.

Daesang Europe B.V.

Join our team and contribute to growing our food business through efficient sales coordination, strong customer service, and teamwork.