Sales Development / Business Development - Outbound Sales (E-commerce)

Role : Sales Development Representative Timezone : Remote (Must be available to work US Mountain Time hours, 9:00 AM - 5:00 PM MT) USD Salary : Negotiable based on experience We are expanding our team and looking to bring on Sales Development Representatives (SDRs) who are motivated, resilient, and eager to grow in a fast-paced sales environment. This is not just another outbound role — you’ll be at the frontline of customer engagement, guiding both high-profile B2C creators and influencers (with audiences of 5M+ followers) and a rapidly growing B2B market that includes businesses, schools, and organizations in need of customized merchandise such as jerseys, company swag, and family reunion apparel. If you thrive in high-volume outreach, excel at building trust through clear communication, and are energized by the challenge of walking customers step-by-step through the sales process, this role offers a strong foundation for career development in sales. Responsibilities Prospect, qualify, and engage potential customers through calls, emails, and social outreach. Nurture inbound and outbound leads by providing excellent customer support and guidance. Walk customers through the sales process with patience and professionalism. Build relationships with both high-profile B2C clients and B2B organizations. Maintain accurate records in CRM and ensure timely follow-ups. Work collaboratively with the team, sharing learnings to foster growth and performance. Strong English communication skills (spoken and written) — must be clear, professional, and customer-oriented. Proven persistence and diligence in a sales or customer-facing role (SDR/BDR experience preferred). Comfortable with high-volume outreach and structured follow-ups. Strong interpersonal skills with the ability to guide and “hand-hold” customers through the process. Positive, self-motivated, and resilient attitude. Tech-savvy and able to learn new tools quickly (CRM, email platforms, communication tools). Remote Work: Work from anywhere—our team is global, and we value work-life balance. Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us. Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market. As part of our recruitment process, all candidates are kindly asked to read, understand, and agree to Lago’s Confidentiality and Non-Circumvention Agreement . This ensures a respectful and professional experience for everyone involved.