Sales Development Representative

Company Description UnifiedSend is a WhatsApp-based messaging platform that enables businesses to manage chats, campaigns, follow-ups, and AI-powered responses from a single intuitive workspace. The platform combines automation, analytics, and compliance to support conversational marketing and customer engagement. UnifiedSend serves a wide range of customers, from small businesses to global enterprises, helping them streamline communication and improve customer interactions. Team members join a growing company focused on scalable, data-driven messaging solutions and modern customer engagement.

Role Description This is a full-time remote role for a Sales Development Representative at UnifiedSend. The Sales Development Representative will qualify inbound and outbound leads, conduct discovery calls, and nurture prospects through email, phone, and WhatsApp-based outreach. The role includes researching target accounts, identifying decision-makers, and generating new business opportunities for the sales team. The Sales Development Representative will maintain accurate records in CRM tools, collaborate with Account Executives on handoffs, and provide feedback to marketing on campaign performance. The position requires consistent follow-up, proactive pipeline management, and clear communication with internal stakeholders.

Qualifications

• Strong Inside Sales and Lead Generation skills, with experience qualifying prospects and building sales pipelines.
• Effective Communication and Sales abilities, including clear messaging, active listening, and persuasive outreach.
• Business Development experience, with a track record of identifying opportunities and supporting revenue growth.
• Comfort using CRM systems, sales engagement tools, and messaging platforms such as WhatsApp.
• Goal-oriented mindset, with the ability to work independently, manage time effectively, and meet or exceed targets.
• Collaborative approach and willingness to partner with sales, marketing, and product teams.
• Previous experience in SaaS, marketing tech, or customer engagement platforms is beneficial.
• Relevant education or equivalent practical experience in sales, business, or related fields.