Sales Development Representative

We're looking for a motivated and people-oriented Sales Development Representative to support the business development efforts of a company focused on preserving and sharing people's life stories.

This role will primarily focus on outbound sales and outreach to retirement communities, senior living facilities, and other potential partners. You'll introduce the company's services, connect with facility staff and decision-makers, and schedule meetings to explore partnership opportunities. The ideal candidate has a solid sales background, preferably with experience in healthcare, senior care, or related industries, and combines strong prospecting skills with a warm, engaging, and relationship-focused approach.

Responsibilities

• Conduct outbound calls and email outreach to retirement communities, senior living facilities, and other potential partner organizations.
• Identify and connect with Recreation Managers, General Managers, Directors, and other decision-makers to introduce the company's services and explore partnership opportunities.
• Generate interest and schedule meetings with the client for potential vendor tables, storytelling events, and other activities at partner facilities.
• Work through existing lead lists, industry event contacts, association directories, and other prospect sources to identify potential partners.
• Communicate the value of the company's services, including storytelling experiences for residents and complimentary marketing content created through facility activities.
• Follow up consistently with prospects, handle objections, and work through challenges in reaching busy facility contacts and decision-makers.
• Explore additional markets and potential partners, including long-term care facilities, churches, legions, and other community organizations.
• Explore opportunities to generate interest directly from residents and consumers as part of the outreach strategy.
• Maintain accurate lead records, track outreach activities, and manage the sales pipeline using HubSpot.
• Share prospect feedback and outreach insights to help improve sales messaging and business development strategies.
• Work closely with the client, follow initial guidance and priorities, and take ownership of day-to-day outreach activities.

Requirements

• 3+ years of experience in sales development, business development, inside sales, appointment setting, or a related sales role.
• Demonstrated experience in outbound prospecting, cold calling, lead generation, and sales follow-ups.
• Experience working with retirement communities, senior living facilities, long-term care facilities, or other healthcare-related organizations is highly preferred.
• A background in healthcare staffing, recruiting agencies, or businesses providing services to healthcare and senior care facilities is a strong advantage.
• Experience communicating with facility staff, managers, directors, and other organizational decision-makers.
• Previous experience working with U.S.-based clients.
• Strong communication skills, with the ability to hold engaging conversations and build rapport with different types of people.
• Warm, friendly, bubbly, and empathetic personality, with the ability to connect naturally with older adults and people from different backgrounds.
• Comfortable handling objections and maintaining consistent follow-ups without being overly aggressive or pushy.
• Self-motivated and proactive, with the ability to manage outreach activities, take initiative, and work independently.
• Organized and able to multitask while keeping lead information and sales activities up to date.
• Tech-savvy and comfortable learning and using CRM and communication platforms such as HubSpot and RingCentral.
• Able to follow direction and work closely with the client during the initial stages while gradually taking greater ownership of the outreach process.
• Genuine interest in the company's mission and the value of preserving people's stories and experiences.
• Must be available to work graveyard shifts aligned with U.S. time zones.
• Must have a reliable internet connection and a dedicated work-from-home setup.

Salary and Benefits:

• Base salary: PHP 55,000 per month
• 100% remote / work-from-home
• PTO and paid holidays