Sales Development Representative

Job Description: Outbound Sales Development Representative (SDR) Company: Opensend Location: North America, Remote Department: Sales Reports To : Director of Sales, Karen Katsumata About Opensend: At Opensend, we turn data into customers through automated identity marketing. Our cutting-edge SaaS platform empowers website owners with actionable visitor identity insights, unlocking valuable first-party data—even from visitors who don’t make purchases or submit forms. With our unique and fully compliant technology, clients can scale their online and offline advertising, enhance multi-channel retargeting, and maximize the lifetime value of every customer. We transform unknown traffic into real business growth. Role Overview: Opensend is seeking a highly motivated and results-driven Outbound Sales Development Representative (SDR) to join our expanding team. In this role, you will be instrumental in identifying and engaging with potential customers through outbound efforts, generating leads, and nurturing relationships to ultimately drive sales revenue. Key Responsibilities: Prospecting and Lead Generation: Conduct research to identify and target outbound leads and accounts. Utilize various tools and techniques to source and qualify new leads. Create and maintain a robust pipeline of proactively sourced leads. Outreach and Engagement: Initiate contact with prospects through phone calls, emails, and social media outreach. Craft compelling and personalized outreach messages to capture prospects' attention. Schedule and coordinate appointments and product demonstrations for the sales team. Qualification: Conduct thorough qualification of outbound leads to assess their fit for Opensend’s products and services. Identify key decision-makers within target organizations for effective engagement. Collaborate with the sales team to ensure a smooth transition of qualified leads. Sales Collateral and Communication: Maintain up-to-date knowledge of Opensend’s products and services to effectively communicate benefits and value propositions to prospects. Share relevant marketing materials and resources with prospective leads to aid in their decision-making process. Lead Nurturing: Develop and nurture relationships with potential leads through ongoing communication and follow-ups. Monitor and track prospect interactions, ensuring timely follow-up and engagement. Implement lead nurturing strategies to move leads through the sales funnel effectively. Qualifications: 2+ years of experience in sales or business development or relevant marketing roles, preferably in e-commerce or SaaS industries Exceptional verbal and written communication skills Strong critical thinking and problem-solving abilities Results-driven with a goal-oriented mindset Proficient with CRM platforms such as HubSpot and familiar with tools like Sales Navigator, ZoomInfo, and Apollo Comfortable creating and sending personalized Loom videos to cold prospects Ability to thrive both independently and within a collaborative team environment Outgoing personality with a willingness to represent the company at conferences and networking events (Bonus) An existing portfolio of clients or network they can bring with them Does This Sound Like You? If So, You’ll Thrive at Opensend: Ownership: You take full responsibility for challenges and decisions, always striving for lasting impact. Infectious Enthusiasm: Your energy and passion drive action and inspire those around you. Excellence: You push beyond expectations, delivering exceptional results with discipline and expertise. Growth: You embrace challenges and continuously seek feedback to evolve. Collaboration: You thrive in a team environment, fostering trust, empathy, and open communication. Integrity: You do what’s right, earning trust through honesty and transparency. Innovation: You turn obstacles into opportunities, thinking creatively to drive progress. Application Process: If you’re excited about the opportunity and believe you can contribute to our team, even if you don’t meet all qualifications, we encourage you to apply! At Opensend, we value positive attitudes and a willingness to learn and grow. Interested candidates should submit their resume outlining their qualifications and interest in the role.