Sales Development Representative (SDR)

Who We Are, AstroLabs, the Gulf's Leading Business Expansion Platform

AstroLabs is the largest business expansion platform in Saudi Arabia, and the Gulf's leading platform for high growth companies expanding into the Saudi and UAE markets. We work alongside government entities and private sector partners to develop key sectors in the Kingdom, offering business setup, co-working, recruitment, and bespoke programs tailored to the industries we serve.

Over the last decade, we've enabled more than 1,500 global ventures to set up and grow in the Gulf, partnering with organizations including MCIT, Riyad Bank, the Royal Commission for AlUla, and Majid Al Futtaim to drive innovation across their sectors. We combine expertise in global venture sourcing, local company formation, coworking soft landing support, and bespoke program design.

Who You Are, A Phone-First Commercial Professional

You're a commercially minded professional who knows how to turn conversations into business opportunities. You're confident presenting and pitching over the phone, skilled at uncovering prospects' needs, and able to guide them toward a clear next step.

You bring B2B sales exposure and a systematic, disciplined approach to lead management. You don't need to have held an SDR title before. You're resilient, responsive, coachable, and motivated by the quality of your conversions-not simply the number of calls you make.

What You'll Do, Key Responsibilities

Inbound Lead Engagement & Qualification

• Own inbound leads and respond promptly within agreed SLAs, using phone calls as the primary channel for engaging and converting prospects.

• Understand business needs, decision-makers, buying intent, and fit through structured conversations and qualification frameworks such as BANT.

Phone Pitching & Meeting Conversion

• Present AstroLabs' services confidently, communicate their value, handle objections, and guide prospects toward agreed next steps.

• Convert qualified conversations into confirmed sales meetings that actually take place; secure commitment and follow up to reduce cancellations and no-shows.

Proactive Prospecting & Follow-Up

• Identify and contact potential customers through targeted outbound calling and outreach to contribute additional qualified opportunities.

• Maintain persistent, purposeful follow-up using calls, email, and WhatsApp where appropriate.

CRM, Handover & Performance

• Maintain accurate HubSpot records, log interactions, manage tasks, and ensure every active lead has a clear next action.

• Provide Sales Consultants with clear qualification notes and context to support smooth handovers.

• Own response, conversion, meeting attendance, and activity targets; apply coaching to continuously improve performance.

What You Bring, Skills & Experience

• Experience in B2B sales or a commercially oriented role with direct prospect engagement, presentations, or pitching.

• Excellent phone presence, persuasive communication, active listening, and objection-handling ability.

• Professional fluency in Arabic and English, including confident spoken communication in both languages.

• A systematic, disciplined approach to prioritization, lead management, CRM updates, and follow-through.

• Comfort working toward measurable commercial targets and taking ownership of results.

• Resilience, reliability, collaboration, and openness to feedback and coaching.

• Experience using a CRM; HubSpot familiarity is an advantage.

• Prior SDR, inside sales, telesales, or business development experience is an advantage, not a requirement.

How Success Is Measured

• Fast, reliable responses to inbound leads and consistent meaningful phone conversations.

• Qualified meetings completed, meeting attendance rates, and lead-to-meeting conversion.

• Quality of qualification, accuracy of HubSpot records, and effectiveness of sales handovers.

• Consistent follow-up, individual accountability, and continuous improvement through coaching.

Why Join AstroLabs?

Join the Gulf's leading business expansion platform and help ambitious companies take their next step in Saudi Arabia and the UAE. You'll work closely with experienced sales colleagues, sharpen your commercial skills, and see the impact of your conversations on the team's growth.