Sales Director - Insurance

Role Name: Sales Director – Insurance

Location: London, UK (within commuting distance of London)

Type: Hybrid, at least 2 days a week in our London office

Reports to: CRO

Compensation: Generous base + uncapped commission on new business

The London Market is where Impactron has built its strongest credentials, and we are now scaling that success more widely across insurance. We need a senior sales leader who knows insurance inside out, with the London Market at the core, and can turn our track record into a growing book of consulting and implementation engagement with brokers, carriers, and MGAs. The focus is AI-led operational transformation on the ServiceNow platform: placement, submission and intake, policy servicing, premium processing, claims, delegated authority and client onboarding, amongst other things.

You will join with live references, proven accelerators and a delivery team that already speaks the language of the market. You will have the backing of our leadership team, pre-sales and solution architects, and our ServiceNow delivery team, along with close alignment with ServiceNow's account executives.

• Own the insurance go-to-market for our ServiceNow practice, with the London Market as the priority, from target account list to closed deal.
• Open new logos and expand existing relationships across Lloyd's managing agents, London company market insurers, reinsurers, wholesale and speciality brokers, MGAs and UK commercial and general insurers.
• Run consultative sales cycles with operations and technology leaders: COOs, CIOs, Heads of Operations, Heads of Placement, Heads of Claims and Transformation Directors.
• Shape ServiceNow solutions around insurance priorities: placement and submission workflow, policy servicing, premium processing and accounting, claims, delegated authority and bordereaux management, and client and cedant onboarding.
• Use our recent global broker programme and accelerators as references to build credibility and shorten sales cycles.
• Build the ServiceNow alliance relationship, including joint account planning and co-selling with ServiceNow's financial services and insurance sales teams.
• Work with our solution architects and delivery leads on proposals, statements of work, pricing and commercial negotiation.

• A minimum of 10 years of relevant experience selling IT services, consulting or enterprise software into insurance, including significant time in the London Market. Experienced sellers with 15+ years are very welcome.
• A track record of closing new-logo deals with insurers, reinsurers, brokers or MGAs, ideally in the London Market, with deal sizes and outcomes you can talk through.
• Experience selling IT services, consulting or platform implementation programmes in insurance, for example alongside Guidewire, Duck Creek, Sapiens or ServiceNow, or a solid background in insurance consulting.
• Consultative selling to COOs, CIOs, Heads of Operations, Heads of Placement and Heads of Claims, across complex sales cycles.
• A clear understanding of how the London Market works, including Lloyd's and the company market, the broker–underwriter relationship and the placement process, and how it differs from UK commercial and general insurance.
• Working knowledge of the operational pain points leaders care about: submission and placement, policy servicing, premium processing and settlement, claims, delegated authority and bordereaux.
• A point of view on the pressures insurance firms face, such as expense ratios, legacy system replacement, post-acquisition integration, data quality and regulatory scrutiny.

• Experience selling or delivering core insurance platform implementations such as Guidewire, Duck Creek, Sapiens or Majesco, or working for a systems integrator partnered with these vendors.
• A consulting background with a Big 4 firm, a global systems integrator or a specialist insurance consultancy.
• Co-selling with a platform vendor's sales team as a partner, ideally ServiceNow.
• An established network among operations, technology and transformation leaders across Lloyd's, the company market, the major brokers and UK insurers.
• Exposure to MGA and coverholder operations, or to reinsurance broking and cedant onboarding.
• Experience with international speciality markets such as Bermuda, Europe or Singapore.

Impactron was founded by entrepreneurs who have built and scaled several businesses. You will work directly with the founders and leadership team, with real influence over how the insurance practice is built.

• Good base salary with uncapped commission on new business.
• Flexible hybrid working, with at least 2 days a week in our London office.

Impactron Global is a UK-based, pure-play ServiceNow consulting and implementation partner, founded by seasoned professionals and successful entrepreneurs. We provide the full spectrum of ServiceNow services, from strategy to support, with a deep focus on the London Insurance Market and Manufacturing. We help London Market firms modernise placement, premium processing, claims and onboarding on a single workflow platform, delivering AI-led business transformation for our clients.

Impactron is an equal opportunities employer. We welcome applications from everyone, whatever their background.