Sales Director (Telco/BPO) - Remote

- You will identify and qualify potential new sales opportunities by researching potential customers and/or attending networking events.

- You will schedule appointments with prospective clients to recommend products or services offered by the company that generate value for the client.

- You will provide clients sound recommendations and consultations to help them achieve their business objectives. You will solve their pain points and reduce friction.

- You will negotiate and close contracts with clients by gaining their trust, treating objections, and not overpromising.

- You will consistently meet your quarterly and annual ACV ARR sales quota.

- You will manage accounts receivables for your clients, including sending billing notices and collecting payments from clients in coordination with the company’s Finance & Accounting department.

- You will monitor customer feedback and provide an exceptional customer experience to ensure customer satisfaction and loyalty.

- You will take initiative to recommend improved sales processes if you see areas of improvement in the sales funnel.

- You will analyze competitors’ activities, assess the market, and develop strategies to help the company stay ahead of the competition.

- You will research market trends to identify opportunities for new products or services that might appeal to specific clients to upsell.

- You will utilize customer insight data to identify potential areas of improvement and develop solutions to address customer needs.

- You will track and report sales activities and performance metrics to your manager.

- You will closely monitor sales performance to ensure that deadlines and objectives are met.

- You have a minimum of 7+ years of sales experience in B2B enterprise SAAS sales, and demonstrate a proven track record of success in sales and account management.

- Have experience sourcing and closing enterprise B2B SaaS deals ($1M+ ACV) across North America, Europe, the Middle East, and/or ANZ

- Have a strong network of CROs, VPs of Revenue/Sales, and VPs of CX at Fortune 1000 (or equivalent) companies

- Can sell without a Fortune 500 brand behind you

- Have strong business acumen (you can understand and analyze P&Ls and build ROI business cases)

- Deeply understand how your customers’ businesses actually operate

- Take full ownership and operate with integrity

- Don’t need hand-holding — you execute and figure things out

- Are highly resourceful, proactive, and impact-driven

- Want to contribute to shaping a company, not just hit a quota

- You have excellent English communication and interpersonal skills are essential.

- You are able to create personalized and delightful presentations and proposals for clients.

- You are a motivated self-starter who is comfortable working independently and as part of a team.

- You have a strong ability to think strategically and come up with creative solutions to help your clients meet their objectives and solve their problems.

- You have experience using LMS’, CMS’, Learning Apps, and learning platforms in general (a plus).

- You have experience using CRMs, Slack, Notion, Airtable, Google Workspace, and Figma.

- Direct impact on how a global SaaS company builds its people foundation

- Competitive salary with performance-based incentives

- A culture that rewards ownership, not hours

- Access to cutting-edge AI tools and a team that genuinely uses them

- The rare opportunity to build HR from the ground up at a company on an international growth trajectory

CEO & COO