Sales Engineer

Sales Engineer

Presales, Enterprise and Partner Sales | Remote

About Index Engines

At Index Engines, we're all about helping companies bounce back from cyber threats and trust their data again, no matter what hits them.

Our flagship solution, CyberSense, delivers 99.99% accuracy in detecting data corruption, helping organizations recover quickly from ransomware attacks. We partner with awesome industry leaders like Dell Technologies, IBM, Lenovo/Infinidat, and Hitachi Vantara to power AI-driven cyber recovery across both primary and backup storage.

We're a growing, tech-forward company with a startup feel and an enterprise-level impact. We take our mission seriously, but not ourselves. Expect a team that's collaborative, curious, and loves solving hard problems together.

The Role

As a Sales Engineer, you're the technical lead on every deal you touch. You'll work side by side with our Account Executives, OEM and reseller partners, and customers to show exactly how CyberSense detects corruption and speeds recovery after a ransomware attack. You'll own discovery, demos, technical evaluations and RFP responses, and you'll be the person customers trust to tell them how it really works.

This role matters because complex security deals are won on technical credibility. You'll turn customer pain into a clear solution, help close new business, and keep existing customers and partners successful so they renew and expand. You'll also be our ear in the field, bringing what you learn back to Product.

This is a remote role.

What You'll Do

• Partner with Account Executives to plan, prepare and execute strategic deals through complex sales cycles with partners and customers.

• Lead technical discovery to understand customer environments, pain points and requirements, and map them to the right CyberSense solution.

• Build and deliver compelling presentations and live demos that clearly show what makes CyberSense different.

• Drive technical evaluations and proofs of concept from scoping through to a technical win.

• Own the technical sections of RFP and RFI responses for partners and customers.

• Enable and support OEM and reseller partners such as Dell Technologies, IBM, Hitachi Vantara and Lenovo/Infinidat in front of their customers.

• Build trusted relationships with senior technical and executive stakeholders to support renewals, expansion and high customer satisfaction.

• Share customer needs and field feedback with our Product team to shape future enhancements.

• Gather and document competitive intelligence to sharpen our positioning.

• Become a deep expert in the Index Engines product portfolio and keep your knowledge current.

What You Bring

• 8+ years of experience in technical presales, solutions engineering or solution selling roles.

• A proven track record of helping win complex enterprise technology deals.

• The ability to explain complex technical concepts simply and creatively to both technical and business audiences.

• Strong relationship skills with senior executives at partners and customers.

• Confidence leading demos, technical evaluations and RFP responses on your own.

• A B.S. in Computer Science, Electrical Engineering or a comparable field.

We'd Love It If You Have

• Solutions engineering or architecture experience in Storage, Data Protection or Security.

• Hands-on knowledge of backup and storage platforms such as Dell PowerProtect, IBM Storage, Commvault, Veritas or similar.

• Experience with ransomware, cyber recovery or cyber resilience solutions.

• Experience working with OEM and channel partners.

• Relevant certifications, such as CISSP or storage and backup vendor certifications.

Why You'll Love Working Here

At Index Engines, you'll join a team that's equal parts smart, supportive, and a little nerdy (in the best way possible). We move fast, collaborate often, and celebrate wins big and small. You'll have the freedom to experiment, make decisions, and see the impact of your work. We're proud of what we build, and we like having fun while we do it.

If you're looking for a place where you can lead with vision, grow with purpose, and work with people who genuinely enjoy what they do, you'll fit right in.

• Comprehensive health, dental, and vision benefits

• 401(k)

• Opportunities for professional development and certification support

• Collaborative team environment with a mission-driven culture

• 100% remote