Sales Executive

ABOUT ALCHEMY

Alchemy is headquartered in Ireland, and is ranked as the 11th-fastest growing tech company in Ireland in Deloitte's Technology Fast 50. Our global operations span multiple continents, with facilities for device warehousing, triage, grading, and reverse solutions in the USA, UK, Australia, Dubai, Hong Kong, Mexico, South Korea, Taiwan, and Japan. We process and ship secondary tech to businesses and consumers across Europe, with shipping locations in Ireland and France, supported by multiple sales offices worldwide.

At Alchemy, we’re not just reshaping the circular tech market – we’re creating opportunities for people. Our pioneering technology connects every step of the circular tech market, empowering consumers and businesses alike. From trade-in to remarketing, we offer a seamless experience, partnering with manufacturers, mobile carriers, and retailers to deliver value securely and transparently. Our proprietary technology makes it possible for consumers and businesses to recover value safely and securely from their used devices.

We also own LoopMobile, a leading online retailer of pre-owned devices, serving major markets including the United States, Europe, the United Kingdom, and Australia.

At the heart of Alchemy are our people. We believe that diverse perspectives fuel innovation, and we welcome talent from all backgrounds to help us shape the future of circular tech market. Our global team is made up of innovators, problem-solvers, and creators who are passionate about making a difference.

If you’re looking to join a dynamic, fast-paced environment where your contribution matters, come and join us. We’re the fastest growing global company in the circular tech market - and we’d love for you to be part of it.

Explore more at www.wearealchemy.com

ROLE DESCRIPTION

The role is a key function that will support the establishment, development and management of a designated set of key customer accounts. You will be responsible for maintaining excellence in customer account management whist maximizing profitability for the Alchemy business. As a key member of the JAPAC sales team you will work closely with Alchemy management and devise strategies and opportunities to grow our profitable business and deliver value to all stakeholders.

Passion for results, shaping deals, and managing customer satisfaction should be the main drivers for this role. We expect the candidate to work remotely, independently, and responsibly. But also, to do so enjoyably! The successful candidate will have an appetite to join a fast-growing company with First Class global ambitions within the trade in & second-hand technology business.

KEY RESPONSIBILITIES

• Manage Alchemy's commercial engagement and relationship with designated key accounts to an exceptional level of performance
• Grow and deliver profitable business levels as directed by the Managing Director, Commercial JAPAC
• Recruit and develop new valuable customer accounts in the JAPAC region
• Maintain a stable base of existing customers through credibility and success in account management
• Handle customer returns, disputes and issues appropriately and professionally
• Drive excellence from the team around you at all times
• Act in the best interest of the Alchemy business at all times
• Represent Alchemy professionally and with integrity and uphold the values of the organization

We Have:

• An experienced, innovative bunch of people – leaders in their field - unparalleled in tech trade in solutions and remarketing
• Sophisticated partners and investors that give Alchemy a financial edge and credibility
• A creative and fun environment with great flexibility for the right candidate to make the role their own
• Outstanding technology platforms and solutions that are available globally to our customers
• A disruptive business model that makes Alchemy a compelling partner to customers and suppliers alike
• A winning attitude based on our ability to deliver and our appetite to do so

You Have:

• Proven success and experience in the sale of used mobile / electronic devices in the JAPAC markets
• A strong network of sales connections that love doing business with you in this space.
• An exceptional approach to customer service management
• An aptitude to handle pressure, deadlines and targets professionally and successfully
• An unwavering approach to high ethical standards and commitments
• Strong commercial skills and an understanding of the impact of financial factors such as cost of goods, inventory turns, gross profit matters
• The ability to self-motivate and to motivate others to attain excellence