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Overview
Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.
At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.
Are you in? Read on for more details about this particular role.
Responsibilities
- Provide product service and instruction in the use, care and maintenance of MSA products as may be required, to all customers (end users);
- Provide sound advice to customers (end users) and prospective customers on matters relating to their safety product requirements and applications;
- Identify and solicit new business opportunities on behalf of Distributors with current end users and new prospects;
- Identify present and future prospects (end users) by company name, for identified market segments and technical products.
- Ensure Channel Partners have sound knowledge of MSA products and are kept informed of existing and new products, promotional activities and changes in prices and designs;
Ensure the implementation at the Channel Partners stores level:
- Product range
- Forward stocks
- Shelf positioning
- In-store promotions
- Continuity of supply
- Product training in conjunction with the customer
- End user/joint call program
Accept orders from customers (end users) on behalf of their nominated Channel Partner.
- Provide total customer service within the geographical area;
- Conduct regular progress meetings to enable the company to keep abreast of industry/store trends;
- Complete and implement an Action Plan that includes customers (End Users),Channel Partners and cold calls;
- Represent MSA at local trade shows, meetings and conventions, as required.
- Positively influence the customer’s perception through effective representation of the MSA brand in the market place.
- Undertake any special projects as directed by the Business Director-ANZ
- Ensure that persons under their control have been inducted into MSA’s WHS Induction program (includes visitors to the office);
- Co-operate with MSA management to ensure compliance with relevant acts, regulations, policies and procedures imposed in the interest of health, safety and welfare;
- At all times maintain the highest ethical standards, in line with MSA Corporate Policies and Values;
- Ensure compliance with MSA Safety Standards and Regulations;
- Ensure compliance with MSA policies and procedures;
- Take reasonable care for the health, safety and welfare of themselves and others whilst at work.
Qualifications
- 5 years of demonstrated experience in a Territory Manager role; A minimum of 2 years of experience in the Safety Industry and / or Industrial Product selling;
- Commercial acumen; Relevant business or tertiary qualifications will be well regarded.
- Business Acumen
- An adaptability & desire to develop one’s technical competencies
- Strategic Thinking
- Customer Focus
- Functional and Technical Competence
- Decision Making and Execution
- Cross-Cultural Communication and Collaboration
- Negotiation and Conflict Resolution