Sales Manager

Sales Manager CC

Who we are

With a global mission to help people live longer, healthier lives, Docplanner 🌍Group is the world's biggest healthcare platform. We serve patients and healthcare professionals across 13 countries in Europe and LATAM, with a network of more than 2.8 million healthcare professionals and over 20 million bookings every month. Our global team of around 3,000 people works from offices in Warsaw, Istanbul, Rome, Barcelona, Mexico City, Bogotá, Curitiba, Rio, Munich and Berlin.📱💻

In Spain we operate under two brands that work together:

• Doctoralia, the marketplace where patients find doctors, read reviews and book appointments online.

• Clinic Cloud, our Practice Management Software (PMS), delivered as SaaS. It is the operating system of a private clinic: agenda, electronic health records, e-prescriptions, invoicing, stock, insurers, staff and a patient portal, plus NOA, our AI assistant for clinical notes. More than 10,000 professionals in medical, dental, aesthetic, physiotherapy, psychology and nutrition clinics run their day-to-day on it.

Our ambition is clear: to become the number one PMS in Spain. We combine Clinic Cloud with the patient demand that Doctoralia brings, so that clinics run better and grow faster.

Role overview

As Sales Manager for Clinic Cloud, you will own new business growth of our PMS in the Spanish private clinics market. You will lead a team of 10–12 Account Executives and report to the Head of Sales. This is a hands-on position, so you will be expected to own the Sales execution, but also be very close to leads, your team, and interactions.

A clinic that buys Clinic Cloud replaces the system its whole team uses every day, migrates years of patient records and changes its routines. The sale is consultative and involves several decision-makers: owner, clinic manager, practitioners and front desk. It often has to overcome the risk of switching from an incumbent provider.

Your mission is to build a high-performing team at exactly that kind of sale. You will build a predictable pipeline, master discovery and demo, and close deals that turn into well-implemented, long-term customers. You will lead hands-on: you know every deal that matters, you can run a demo yourself, and you treat the CRM as the single source of truth.

How will you impact our mission

Build and lead a high-performing Sales team

• Own recruitment and talent structure, onboard new reps with a structured ramp-up plan, and own underperformance decisions, including letting people go when needed.

• Lead, coach and motivate 10–12 Account Executives through weekly 1:1s, deal reviews and call/demo reviews.

• Set ambitious activity goals and routines that keep pipeline generation steady, without relying only on inbound.

• Be proactive on workforce and capacity planning so headcount follows the targets, not the other way around.

Ensure an outstanding Sales execution

• Own the pitch. Be obsessed about what happens in every customer interactions, from scheduling a demo, to the demo itself, to maximize leads conversion through Sales execution.

• Keep CRM discipline and sales processes clean enough to scale. If it is not in the CRM, it did not happen.

• Turn our sales methodology into concrete standards for discovery, multi-stakeholder management, demo, objection handling (migration, data security, switching cost) and closing.

Deeply own your numbers

• Deliver the new MRR target for Clinic Cloud in Spain, with a forecast the business can plan on: weekly, by deal and without surprises.

• Own forecast accuracy: commit a weekly forecast by deal and stage, track forecast vs. actual and keep the gap within an agreed range, so the business can plan headcount, onboarding capacity and investment on it. No surprises.

• Set and track the KPIs that explain the result: pipeline coverage, win rate, sales cycle length,average deal size.

• Knowing and leveraging the details to improve performance: data by member, source, specialty (dental, aesthetic, physio, multi-specialty), clinic size, single-site vs. multi-site, and greenfield vs. switching from a competitor.

Partner with key stakeholders to help you succeed

• Work with Marketing on lead quality and segment focus, and with the Doctoralia sales teams on cross-sell between the marketplace and the PMS.

• Partner with Onboarding/Implementation and Customer Success so every closed deal goes live. A deal that churns in the first months is not a win.

• Bring structured market input to Product to help you sell more: why we win, why we lose, which competitor features come up, which gaps block deals.

What will help you thrive

Professional experience and expertise

• 6+ years of sales experience in high-growth SaaS/Marketplace with an SMB market focus, including 3+ years leading outbound and inbound sales teams.

• Demonstrated experience successfully scaling an outbound/inbound sales team in numbers and performance.

• Proficiency in using OKRs/KPI to focus on results for both individual and team objectives.

• Established experience in direct involvement in recruitment processes as a key decision-maker, and in the effective management of onboarding and terminations.

• Native-level Spanish and professional working English.

Strategic and analytical skills

• Strong analytical thinking: you base your decisions on numbers, build your own reasoning and provide input for continuous improvement.

• Proven track record of accurate forecasting: you can show how close your commits landed to actuals, and how you corrected when they didn’t.

• Action skills: you are practical and detail-oriented. You are on top of what really happens, and don't hesitate to jump into a demo or go deep into the CRM.

• Processes and CRM: you're obsessed with them. What's not in the CRM doesn't exist, and the wrong processes don't scale.

• A builder with strategic thinking: you can demonstrate that you also focus on the medium to long term, proactively identifying opportunities to further grow the business line.

Leadership and interpersonal skills

• Inspirational leadership qualities, with the ability to drive behaviour and instill a passionate approach to sales targets within the team.

• Recruitment and onboarding: you have been actively involved in recruitment as the ultimate decision-maker. You know how to recruit successful reps and build a structured plan to help them thrive. You have also shown you can let people go when necessary.

• Coaching: you are able to develop and train the team in a structured way. You have mastered sales methodologies and a structured approach to applying them to the team and measuring progression.

• Ability to inspire confidence and create a fun and enjoyable working environment, while being committed to the overall mission.

Qualities and attitudes

• Highly motivated and results-focused, with a good eye for detail.

• You deliver high-quality work and are attentive to detail. That means being aware of what your team is doing and what the problems are. When necessary, you help them achieve their goals.

• Honesty, respect and integrity in all interactions, along with the ability to defend and reassess your own opinions.

Nice to have

• Experience selling software that replaces an existing system and requires implementation (vertical SaaS, ERP, PMS or practice software).

• Experience in healthcare, healthtech or with private clinics (dental, aesthetic, physio, multi-specialty).

• Experience in a group that combines a marketplace and SaaS, or with cross-selling between products.

• Knowledge of the competitive landscape of clinic software in Spain.

What we offer

• 💶 A salary aligned with your experience.

• 🤖A top-notch Sales AI-backed up stack, to help you succeed and develop a strong Sales career (AI auto-schedules, AI calls scoring, AI-outbound, AI-powered CRM).

• 🤝 Most importantly: an amazing team that will support you along the way.

• ⚕️ Private health insurance.

• 🎂 Your birthday off, to spend the day with your loved ones.

• 📚 Free language classes.

• 🧠 Unlimited access to the iFeel chat for mental health and emotional wellbeing support.

• 🏠 Hybrid model, with a minimum of 1 day a week at our Barcelona office.

🔎 Our hiring process

1. ✅ First match – a conversation with Fito (TA Lead).

2. 💡 Strategic conversation – an interview with Joan, our Head of Sales.

3. 👉 Business case presentation – with Joan and Carlos, our Head of Sales and Country Manager.

Ready to make Clinic Cloud the number one PMS in Spain? Click "Apply now".

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you're reading, there's a person (hi!) who already helped a candidate by adapting the interviews, and now we're lucky to have this person with us. So, even if you've never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.