Sales & Marketing Manager

Job Description This is a remote position. Sales & Marketing Manager (MedNext & MWBS) Mouse Soft | Full-time | Remote (Sri Lanka) | AU business hours About Us Mouse Soft is an Australian health-tech company with over 30 years of experience supporting specialist practices, day surgeries, and small to medium hospitals.We are now entering into a major growth phase with our next generation cloud-based, paperless clinical and admin platform - MedNext - powered by AI. We need an experienced healthcare marketing professional to lead this effort and also to expand and develop the MWBS, our healthcare business services division. Why This Role is Different This is not a traditional sales role. You will play a hands-on role in building our sales and growth engine from the ground up, working directly with the founders and senior leadership. You won’t just follow a process, you will help create it. Your Mission Build a structured and scalable sales engine that drives new client acquisition, service growth, and expansion within existing clients. What You Will Own Sales Execution & Pipeline Management: - Own and manage your pipeline and targets - Drive deals end-to-end (discovery → demo → close) - Improve conversion rates across the funnel Sales Process & Structure: - Help build a repeatable and disciplined sales process - Ensure consistent follow-ups and deal progression - Work with leadership on pricing and positioning Marketing & Lead Generation (Collaborative): - Work closely with founders to improve lead quality - Contribute to defining ICP (Ideal Customer Profile) and messaging - Support campaigns with clear conversion focus CRM, Reporting & Forecasting: - Maintain and improve CRM hygiene (Zoho CRM) - Provide clear visibility on pipeline and forecasts - Identify risks and gaps early Future Team Contribution: As the function grows, support onboarding and mentoring of junior sales resources What Success Looks Like First 90 days: - Strong understanding of products and market - Structured and visible pipeline - Early deals progressing 6 months: - Consistent pipeline generation - Improved conversion rates - Initial revenue traction 12 months: - Predictable pipeline contribution - Clear forecasting discipline - Foundation for scaling the sales function Who You Are Must Have: - 3–5 years experience in B2B sales or growth roles - Proven ability to manage and close deals - Strong communication and presentation skills - Highly self-driven and accountable Highly Valuable: - SaaS or healthcare industry exposure - Experience working with Australian or similar markets - Experience setting up or improving sales processes - CRM experience (Zoho preferred) What We Care About Most We are looking for someone who: - Takes ownership - Is hands-on and execution focused - Can bring structure where there is ambiguity - Is hungry to grow into a leadership role - Be valuable member of a family oriented team of professionals - 50 strong, all working remotely Growth Path This role is designed to grow into Head of Sales / Growth leadership position as the company scales and the individual proves capability. Optional: Include a short (1–2 minute) video on the topic: "Challenges, opportunities and unique aspects of healthcare solution marketing”