Sales Operations Associate

Hybrid - occasional work from the London or Leeds office Starting Salary: £45,000 to £50,000 Are you looking for a Sales Operations role in a fast-growing business where people are at the heart of everything we do? Would you like to work within a socially conscious organisation that is making a real impact in the EdTech sector? The Company The Key Group serves school leaders and trusts across the UK providing authoritative guidance and intuitive tools that support school leadership. We work across the full diversity of schools and locations, from small rural and coastal primaries to the largest trusts and local authorities in the country. We recognise that each school and trust is on a journey and school leaders need to identify their specific context, their own path and the next step in that journey. This process requires more than just shared values in a school, it requires the knowledge, data, context and confidence to bring others with you in effecting change. That's why we're here. We put the power back in the hands of those leading our schools and trusts, by equipping them with remarkable products & services. The role You will support the New Business Sales, Inside Sales and Renewals teams by assisting with daily operations to improve efficiency and revenue outcomes. This is a cross-functional position that combines data management and tool support to help power our sales motion. Key Responsibilities Operational Support: Support the New Business Sales, Inside Sales, and Renewals teams through scalable processes and operational rigor. CRM Management: Assist in the management of Salesforce to improve usability and data accuracy. Data Integrity: Ensure complete and up-to-date data across the customer base to support reliable forecasting and planning. Process Improvement: Proactively identify process bottlenecks and assist in developing solutions to drive efficiency. Contract Workflows: Help implement contract workflows and compliance checks to streamline deal execution. Reporting Assistance: Work with the Business Analyst manager to help surface actionable insights and performance trends. Documentation: Maintain comprehensive playbooks that define processes and best practices for the sales teams. Renewal Tracking: Help ensure renewal opportunities are tracked and executed on time, collaborating with Finance on invoicing issues.