Sales Operations Associate, AI & Automation

Important note about location:

This is a hybrid position requiring 3 - 4 days per week in the office. Candidates must be located near one of our U.S. offices in the Midwest or on the East Coast listed on this job posting.

Who We Are:

TransPerfect Legal is a division of TransPerfect, the world's largest privately held language services and technology company. Our legal division partners with law firms, corporate legal departments, and litigation support teams to deliver cutting-edge solutions that drive results. We are looking for a Sales Operations & AI Automation Specialist who sits at the intersection of legal industry knowledge, sales operations, and emerging technology. This is not a traditional sales ops role; we want someone who is genuinely excited about leveraging AI and automation tools to modernize how we operate and go to market. You will work directly alongside sales leadership and cross-functional teams to eliminate inefficiencies, automate repetitive workflows, and build scalable processes that directly contribute to TransPerfect Legal's growing market share.

At TransPerfect, there are a lot of growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. All departments offer career growth and development that can combine your skills, interests, and experience, and we encourage our employees to have a continuous dialogue with management about growth opportunities throughout their tenure with the company.

Who We Are Looking For:

AI & Process Automation

• Identify manual workflows and build AI-driven automation solutions to improve team efficiency

• Leverage AI tools to accelerate RFP responses, security questionnaires, and internal reporting

CRM Data Integrity & Analytics

• Own data quality standards in Salesforce and resolve issues through manual review and automated detection workflows

• Partner with BI teams to build Tableau dashboards that provide sales leadership with real-time operational visibility

Conflict Review & Compliance

• Manage the legal conflict review process and enhance automated conflict-checking workflows to reduce manual review time

CLE Program Management

• Support administration of the Continuing Legal Education (CLE) program, including tracking, reporting, and compliance

Cross-Functional Collaboration

• Align processes across Sales, Marketing, and Operations teams while developing standardized workflow playbooks

Administrative & Operational Support

• Handle applications, certifications, and recurring administrative tasks with a focus on automation

What You Will Be Doing:

• Bachelor’s Degree

• Genuine interest in AI tools and emerging technology

• Strong understanding of CRM data management

• Strong Writing Skills and familiarity with MS Office

• Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical stakeholders

• Highly organized, self-directed, and comfortable operating in a fast-paced environment

• Ambitious and motivated, with the ability to learn quickly

DESIRED SKILLS AND EXPERIENCE:

• Salesforce experience

• Previous experience in a data analysis or sales operations role

• Basic to intermediate coding or scripting ability

• Experience with Tableau or similar data visualization tools

Where Your Career Is Going:

At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect:

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From

Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com