Sales Operations Coordinator

Sales Operations Coordinator (m/f/x)

Our client, an international company in the industrial sector based in Louvain-la-Neuve, is building a local team to work more closely with its customers and its sales and service colleagues. The aim is to respond faster, improve customer satisfaction and support business growth.

Mission

As Sales Operations Coordinator, you are part of the Life Cycle Service department, which serves industrial customers across several Western European markets. You handle quotations and orders from start to finish and act as a key contact for your customers.

Your responsibilities

• Independently create and process simple and complex inquiries, quotations and orders, taking country and customer specifics into account.
• Gather the information needed from customers, sales and technical colleagues to prepare accurate, tailored quotations.
• Handle correspondence with customers and internal departments.
• Collect customer documentation and purchase orders to prepare and launch orders.
• Coordinate with headquarters and internal business units to ensure correct order processing and technical alignment.
• Act as the coordinating contact point for the interfaces along the process chain.
• Handle and analyze technical clarifications of simple to moderate complexity.
• Work with the technical team to provide customers with relevant information.
• Lead customer discussions to identify new sales opportunities.

Your profile

Education

• Bachelor or equivalent experience

Experience

• At least 3 years of experience in a B2B Customer Service Department

Languages

• French and English, spoken and written fluently
• Fluent Dutch is a strong asset

Skills

• Experience with SAP
• Analytical mindset and attention to detail
• Collaborative team player and eager to learn
• Comfort with data and understanding of financial impact

What our client offers

• A full-time contract with flexible working hours.
• Two days of remote work per week.
• In-house training with close follow-up and support.
• An attractive salary package

Application

If you’re interested by this opportunity, please apply to our LinkedIn offer directly or send your CV by email to ProfilerConsulting at this email :

info@profiler-consulting.com