Sales Operations Director

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Sales Operations Director to join our ever-evolving SMB Asia Sales Team and help shape the future of global commerce. In this highly visible leadership role, you will build and lead the operating engine that enables our Small and Medium Business (SMB) organization to scale growth across Hong Kong, Taiwan, the Philippines, Singapore, and Malaysia. By driving sales performance, forecasting accuracy, operational excellence, and cross-functional execution, you will empower teams to make smarter decisions, accelerate business growth, and create a more consistent, scalable sales organization. Your leadership will directly influence how we win, grow, and deliver value to clients while advancing Global Payments’ mission to power commerce worldwide.

What you'll own

• Build and evolve the sales operating model for SMB Asia, creating the structure, visibility, and governance needed to accelerate revenue growth and improve business performance across five markets.
• Drive forecasting accuracy and pipeline health, enabling leaders to make confident business decisions, identify risks early, and maximize conversion opportunities throughout the sales funnel.
• Lead regional Salesforce governance and data excellence, strengthening adoption, reporting quality, and decision-making through trusted, actionable insights.
• Champion sales productivity and capability development, helping teams ramp faster, improve performance, and consistently deliver stronger business outcomes.
• Influence cross-functional transformation initiatives, removing barriers to growth, enhancing operational scalability, and ensuring seamless execution across Sales, Finance, Marketing, Product, Technology, Human Resources, and Operations teams.

What you'll bring

• 8+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, Sales Excellence, or a related discipline with a proven record of driving business performance.
• Demonstrated success supporting multi-country sales organizations and leading operating model improvements in complex, fast-paced environments.
• Strong expertise in sales performance management, forecasting, pipeline analytics, key performance indicator (KPI) governance, and customer relationship management (CRM) platforms.
• Exceptional analytical, strategic thinking, and problem-solving skills with the ability to translate data into actionable business recommendations.
• Proven ability to influence senior stakeholders, align cross-functional teams, and drive change that delivers measurable business outcomes.

It's a bonus if you have

• Experience within Payments, Financial Technology (FinTech), Software as a Service (SaaS), Technology, or Financial Services industries.
• Hands-on experience leading regional Salesforce optimization, automation, or sales transformation initiatives.
• A track record of building scalable sales enablement programs that improve productivity, adoption, and commercial effectiveness.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

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About Us

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises.

Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

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EEOC Statement:

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpayments.com.