Sales Operations Manager

Sales Operations Manager

Location: London / Hybrid

Reports to: Senior Sales Operations Manager

Employment type: Full-time

As Sales Operations Manager, you'll help run the systems, processes, and analytics that power how Bell Integration sells. Working closely with the Senior Sales Operations Manager, you'll own key workstreams, from CRM administration to pipeline reporting and forecasting support, and help the sales team close more deals and scale efficiently. You'll also partner with Sales, Marketing, Finance, and Customer Success to solve problems and turn data into decisions.

Process and systems

• Administer day-to-day CRM operations (Salesforce), including configuration, workflows, user management, and troubleshooting
• Support integrations and the broader sales tech stack, partnering with the Senior Sales Ops Manager on tool evaluation and rollout
• Identify process gaps from lead handoff through closed-won and renewal, and implement improvements
• Document processes and drive adoption across the sales team

Forecasting and analytics

• Support the weekly, monthly, and quarterly forecasting cadence by preparing data, validating pipeline accuracy, and flagging inconsistencies
• Build and maintain dashboards and reports on pipeline health, conversion rates, win/loss, and rep productivity
• Deliver clear insights and recommendations to Sales leadership, with guidance from the Senior Sales Ops Manager

Planning and performance

• Support annual and quarterly planning, including territory analysis, quota modelling, and capacity planning
• Assist with commission calculations and comp plan administration in partnership with Finance
• Track performance against targets and surface risks and opportunities early

Cross-functional partnership

• Partner with Sales Enablement on onboarding, training materials, and playbooks
• Work with Marketing on lead routing and scoring, and with Finance on bookings
• Act as a point of contact for sales team questions on systems, data, and process

Required

• 5 years in Sales Operations, Revenue Operations, or a related analytical role, ideally in B2B, IT reseller, systems integrator, MSP, or distributor, with an understanding of vendor-led and multi-product sales.
• Hands-on experience with Salesforce, including reporting, workflows, and automation
• Strong analytical skills and comfort with data (advanced Excel/Sheets; SQL or BI tools such as Tableau, Looker, or Power BI a plus)
• Experience supporting forecasting processes and building pipeline and performance reports
• Clear communicator who can explain data and recommendations to sales leaders and cross-functional partners
• Strong organizational and project management skills, with the ability to manage multiple workstreams and take direction as well as initiative

Nice to have

• Exposure to territory planning, quota setting, or comp plan design
• Salesforce Administrator certification

• A collaborative, fast-paced environment where you can make an impact.
• Exposure to strategic decision-making across the business.
• Opportunities for personal growth and career development, including exposure to digital, automation, and AI-enabled ways of working.
• Competitive salary, bonus, and benefits package.