Sales Operations Manager

About Hauler Hero Hauler Hero is a vertical SaaS platform modernizing the waste hauling industry. Hauling generates $90B+ in annual revenue in the US and Canada, yet most operators still rely on legacy software and spreadsheets. We deliver a modern operating system for haulers covering dispatch, routing, CRM, billing, accounting, and payments. Today we serve 200+ hauling companies and generate $4M+ in ARR, with a product built specifically for the operational and financial realities of this industry. The Role We are hiring our first dedicated Sales Operations Manager. This is a builder role, not a reporting-only role. You will own sales systems, data integrity, process design, and automation to support a growing GTM team. You will partner closely with Sales Leadership, Marketing, and Customer Success to ensure clean pipeline operations, accurate forecasting, and scalable processes. What You’ll Do Own HubSpot architecture, workflows, and data hygiene Build and maintain sales dashboards, reporting, and forecasting Design pipeline stages, deal processes, and qualification frameworks Implement automation to reduce manual rep work Serve as the single source of truth for GTM data Partner with leadership on territory design, quota planning, and capacity modeling Support SDR and AE teams with tools and enablement The Numbers Current sales org: 8 team members (Inside Sales Manager, 2 SDRs, 4 AEs, 1 Sales Engineer) Planned growth to 11–12 team members in the next 3–6 months Core tooling: HubSpot, Grain, and emerging AI-based workflows What Success Looks Like First 90 Days Complete audit of HubSpot and current sales processes Implement core pipeline and forecasting dashboards Establish data hygiene standards and enforcement By 6 Months Sales leadership relying on forecasts with confidence Automated workflows reducing manual rep admin work Zero recurring pipeline data disputes By 12 Months Scalable sales infrastructure supporting 2× team growth Self-serve analytics for GTM leaders What We’re Looking For 3+ years in Sales Operations, RevOps, or similar Deep experience with HubSpot Strong analytical and process design skills Ability to build from scratch in an early-stage environment Why Join First Sales Ops hire with full ownership Direct impact on revenue scale and GTM execution Modern tooling with appetite for automation and AI