Sales Operations Manager (m/f) Salesforce CRM, Revenue Operations & Commercial Excellence – ESAM Region

Impulsados por tecnologías y tendencias digitales transformadoras, somos RIB y nos hemos propuesto propulsar el sector y hacer que la ingeniería y la construcción sean más eficientes y sostenibles. Basándonos en una amplia experiencia en el sector y en las mejores prácticas, y con nuestro personal en el centro de todo lo que hacemos, ofrecemos soluciones integrales líderes en el mundo que permiten a nuestro sector construir mejor.

Con un firme compromiso con la innovación y la mirada puesta en el futuro, RIB cuenta con más de 2.500 personas con talento que llevan nuestro software a más de 100 países. Somos profesionales experimentados de diferentes culturas y orígenes, y colaboramos estrechamente para proporcionar productos de software transformadores, pensamiento innovador y servicios profesionales a nuestro mercado global. La solidez de nuestros equipos en todo el mundo nos permite realizar inversiones y mejoras en productos sostenibles, para mantener a nuestros clientes en la vanguardia de la tecnología de ingeniería, infraestructuras y construcción.

Sabemos que nuestro éxito radica en nuestro personal. Únase a nosotros para formar parte de una fuerza global que utiliza la innovación para mejorar la forma en la que el mundo construye.

Más información en RIB Careers.

Key Details:

The most important information about the work model, working hours, and contract

Location: Madrid

Work model: Hybrid (2–3 days per week in the office)

Working hours: Full Time

Contract type: Permanent

Your Impact in This Role:

The Most Important Things About Your Team, Your Focus, and Your Impact

At RIB, we believe great business decisions start with reliable data, efficient processes, and strong collaboration. By improving CRM adoption, reporting quality, forecasting, and sales processes, you will enable our commercial teams to work smarter, make decisions faster, and focus on delivering value to customers g across the ESAM region, including Spain, Denmark, UKI, and South America.

You will work closely with a team of Sales Operations Managers supporting other regions, sharing best practices and driving global standards while addressing regional business needs. Together, you will be part of a broader Global Sales Excellence & Operations team of around 20 professionals dedicated to empowering our commercial organization through data, processes, systems, and operational excellence.

Your impact will be visible across the organization, from supporting day to day sales execution to providing the insights that help shape strategic growth decisions across the ESAM region.

Division: Global Sales Excellence & Operations
You will report to: VP Sales Excellence & Operations

Key Responsabilities:

Salesforce CRM & Sales Technology

• Serve as the regional Salesforce CRM expert and trusted point of contact for the business.

• Drive user adoption by ensuring data quality, process consistency, and an intuitive user experience.

• Collaborate with global teams on enhancements across Salesforce and related tools such as LeanData, Highspot, and Agentforce.

• Ensure transparency across lead management, customer success activities, renewals, and customer engagement processes.
  

Sales Operations & Commercial Excellence

• Support the successful execution of global sales processes across all go-to-market functions.

• Monitor pipeline health, conversion performance, and overall sales effectiveness.

• Identify opportunities to simplify processes, improve efficiency, and reduce manual work through automation.
  

Forecasting, Analytics & Performance Management

• Facilitate pipeline reviews and support accurate sales forecasting.

• Develop and maintain dashboards focused on revenue performance, ACV, win rates, and key commercial KPIs.

• Turn data into practical recommendations that help improve business outcomes and sales predictability.
  

Incentives & Strategic Execution

• Support sales compensation processes, commission validation, and quota management.

• Track regional priorities and strategic growth initiatives.

• Prepare business insights and presentations for regional and global leadership teams.

Your Profile:

• Bachelor's degree in Business, Information Technology, Engineering, Economics, or a related field, or equivalent professional experience.

• 5+ years of experience in Sales Operations, Revenue Operations, Commercial Excellence, CRM Management, Sales Enablement, or a related commercial operations function.

• Strong expertise in Salesforce CRM and experience working with modern sales technology ecosystems.

• Experience supporting forecasting, pipeline management, sales analytics, reporting, and performance management processes.

• Advanced analytical skills and hands-on experience with Power BI, Tableau, Excel, or comparable business intelligence and reporting tools.

• Strong understanding of commercial processes, sales performance metrics, and revenue operations best practices.

• Proven ability to build trusted relationships and influence stakeholders across international and cross-functional environments.

• Excellent problem-solving skills and a continuous improvement mindset.

• Strong communication, presentation, and stakeholder management skills.

• Professional proficiency in English (minimum C1 level).
  

Your next step:

Career Team Contact: Jessica Casallas

Our application process - from the online application and an initial interview with our Career Team to your first welcome - is structured, transparent, and predictable.

• Initial meeting with Jessica

• First technical interview with the VP Sales Excellence & Operations and Senior VP ESAM Region

• Second technical interview with Global S&CS HRBP & CCO

What You Can Expect from Us:

We know that a new work environment should be rewarding not only professionally but also personally. That’s why we support you beyond your day-to-day tasks - with these specific benefits:

What Sets Us Apart:

• A structured start: personalized onboarding, organized networking

• A modern work schedule model: trust-based working hours, flexible working hours (flex time), workations, the option to work hybrid or remotely (see Key Facts)

• Schneider Electric company share ownership program

• Ways to be sustainable: digital infrastructure, Jobrad bike-sharing, and (depending on your role) an electric car as a company vehicle

• Life cover and health insurance

• Career development and personalized professional growth: We support you in strategically building on your professional and personal strengths through team- and role-based training and personalized development opportunities

• National and international career opportunities within the RIB Group and the Schneider Electric corporate network

• Room for ideas and active participation: With us, you can actively contribute your own ideas, new approaches, and suggestions for process optimization - whether through direct dialogue with your team, via the company’s idea management system, or in team and management settings such as the RIB Town Halls
  

What we take for granted:

• Free drinks, fruit and cookies

• Ways to be sustainable: digital infrastructure

• Regular employee events

RIB podrá exigir a todos los candidatos seleccionados que superen un control de experiencia y antecedentes antes de empezar a trabajar. La verificación de precedentes se llevará a cabo de acuerdo con las leyes locales y puede, sujeto a dichas leyes, incluir prueba de nivel educativo, verificación de historial de empleo, prueba de autorización de trabajo, antecedentes penales, verificación de identidad, verificación de crédito. Ciertos puestos que tratan con datos personales sensibles y/o de terceros pueden implicar la comprobación de criterios adicionales.

RIB es una empresa que ofrece igualdad de oportunidades. Somos y estamos comprometidos a ser un empleador ejemplar con una cultura inclusiva, desarrollando un entorno de trabajo en el que todos nuestros empleados son tratados con dignidad y respeto. Valoramos la diversidad y la experiencia que personas de diferentes orígenes aportan a nuestro negocio.

Únase a RIB para crear la tecnología transformadora que permita a nuestros clientes construir un mundo mejor.

About Us

Driven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle solutions that empower our industry to build better.

With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software’s reach to over 100 countries worldwide. We are experienced experts and professionals from different cultures and backgrounds and we collaborate closely to provide transformative software products, innovative thinking and professional services to our global market. Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology.

We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.

Find out more at RIB Careers.

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