Sales Patient Coordinator (High Value Cases)

About Us About Us: Medical Departures Inc. is the world leader in finding and booking global doctors & dentists with a network of +6000 clinics/hospitals & +10,000 doctors/dentists in 29 different countries. We are a fully remote company. The team is spread throughout Latin-America, Europe, Africa, and Asia. With more than 50 team members, the team forms a well-linked network across a variety of locations, lifestyles, and backgrounds. Job Description This is a remote position. Position: Sales Patient Coordinator (High Value Cases) Company: Medical Departures Inc. Department: Medical Team USD 800 - 1,100 per month + Commission + Performance Bonuses 100% Remote — LATAM / APAC / EU Full-time Contractor | 5 days/week | 10 hours/day included lunch break l Shifts About Us Medical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries. We help patients find high-quality, affordable care abroad through our platforms: DentalDepartures.com and MedicalDepartures.com . Our fully remote team of 36+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission: to make medical travel simpler, safer, and smarter. About the Role We are hiring high-performance sales professionals who can convert complex, high-value dental cases ($3,000–$25,000+) into confirmed and attended bookings. This is NOT short-cycle commodity sales. This is: Long follow-up cycles Emotional trust-based selling High-ticket consultation sales Travel-readiness qualification Attendance-driven execution You will be responsible not just for booking — but for ensuring patients SHOW UP. If you thrive in structured sales funnels, disciplined follow-up systems, and high accountability environments — this role is for you. What You’ll Do Big-Ticket Conversion (Primary Focus) Convert inbound and outbound high-value leads into qualified, deposit-ready bookings. Execute structured follow-up sequences (minimum required touchpoints). Handle objections around: Price Travel Fear Clinic credibility Position treatment packages, brochures, and custom quotes professionally. Drive patient commitment toward deposit and confirmed attendance. Long-Cycle Follow-Up Discipline Maintain consistent follow-up across sales cycles. No lead left untouched. Recycle dormant big-ticket leads strategically. Avoid premature “Not Interested” tagging without qualification attempts. Pre-Attendance Qualification Before a booking is accepted as confirmed, you must validate: Treatment intent Financial readiness Timeline commitment You will work with Team Leaders to ensure bookings are not soft or forecast-inflating. Attendance Ownership Proactively manage pre-VIP communication. Confirm travel details, deposits, and readiness. Reduce no-show rates. Protect clinic relationships by ensuring booking integrity. Pipeline & CRM Discipline Maintain 95%+ CRM accuracy. Track every stage: Lead → Contact → Qualified → Booked → Attended No ghosting, no abandoned big-ticket opportunities. Follow reassignment and performance-based distribution rules. Performance Expectations This is a performance-driven role. You will be measured on: Big-ticket conversion rate Follow-up compliance Booking quality Attendance rate Revenue generated CRM accuracy Top performers receive: Priority access to high-value leads Promotion eligibility (Senior / Closer / Team Lead) Underperformance leads to reduced big-ticket allocation. Team Collaboration Join coaching sessions, performance reviews, and weekly team syncs. Participate in sales challenges and contribute to team targets. Ready to Join the Global Dental Revolution? Be part of a team that helps patients worldwide access affordable, high-quality care. Apply now at [email protected] and help us build the world’s largest global medical marketplace. Requirements Who You Are: >5 years of sales experience (ideally in healthcare, travel or remote B2C sales) Proven experience closing $3,000+ ticket deals Comfortable handling long-cycle sales Disciplined follow-up executor Comfortable being audited on performance Resilient under rejection and objections Fluent English (written + verbal) Confident using CRM systems (Zoho, Salesforce, etc.) and multitasking across tools (chat, phone, email) Comfortable working weekends (Saturday-Sunday) and flexible shifts Reliable, organized, and proactive in a fully remote setup Strongly Preferred Medical / dental tourism experience Experience selling packages or bundled services Benefits What We Offer: Guarantee base: Fixed monthly salary paid in USD Commission: 5% of all earned commissions Bonuses: Tiered monthly rewards ($100–$1,000) + team bonuses Incentives: Top performers win all-inclusive trips to global destinations