Sales Representative II, Surgical and Medical

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Surgical and Medical portfolio supports healthcare professionals through a range of products and solutions used across surgical and clinical care settings. This sales function is responsible for driving territory growth, expanding customer adoption, and building long-term partnerships with healthcare institutions, clinicians, and channel partners.

This role is based in Johor Bahru, Malaysia. Approximately 50% travel is required within Malaysia to engage customers, provide product support, and drive business growth.

The Sales Representative, Surgical and Medical is responsible for achieving sales objectives within an assigned territory by developing customer relationships, identifying growth opportunities, and supporting the adoption of products and solutions. The role works closely with healthcare professionals, distributors, and internal stakeholders to execute territory plans, provide product education, and deliver a high level of customer support.

Primary Responsibilities:

• Achieve sales targets by executing territory plans and managing customer accounts within the assigned region.
• Develop and maintain relationships with healthcare professionals, hospitals, purchasing stakeholders, and distributors to support business growth.
• Identify, qualify, and pursue new business opportunities to expand product adoption and market penetration.
• Conduct product presentations, demonstrations, and educational activities to support customer knowledge and utilization of products and services.
• Assess customer needs and recommend appropriate product solutions that support clinical and business objectives.
• Monitor market trends, customer activities, and competitor developments to identify opportunities and risks within the territory.
• Communicate customer feedback, market insights, and product requirements to cross-functional teams including Marketing, Operations, and Research and Development.
• Maintain accurate sales activity records, forecasts, and account plans to support business objectives.

Required Qualifications:

• Bachelor's degree and a minimum of 3 years of sales, clinical, or commercial experience within healthcare, medical devices, life sciences, or a related healthcare industry.
• Experience managing customer relationships and sales activities within an assigned territory.
• Demonstrated experience managing multiple customer accounts and priorities in a customer-facing sales or healthcare environment.
• Experience interacting with healthcare professionals and customers in time-sensitive or complex situations while maintaining effective communication and professionalism.
• Ability to travel up to 50% within Malaysia.

Preferred Qualifications:

• 3 to 5 years of medical device, medtech, surgical, or healthcare sales experience.
• Experience working with hospitals, healthcare providers, and distributor networks.
• Knowledge of surgical and medical products, clinical environments, and healthcare procurement processes.
• Experience conducting product education, training, or clinical support activities for healthcare professionals.
• Ability to analyze market trends and translate customer insights into territory growth opportunities.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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Who We Are

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

What We Do

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

How We Are Different

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

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