Sales Specialist

Company Description Stellar AI is a Singapore-based Artificial Intelligence and management consultancy firm specializing in AI voice bots, chatbots, and customer engagement solutions. The company focuses on helping organizations enhance customer interactions through intelligent automation and tailored engagement strategies. Stellar AI works with clients across industries to design and implement AI-driven solutions that improve efficiency and customer satisfaction. Prospective team members can learn more about the company’s work and culture through its online presence on platforms such as Facebook and Twitter.
Role Description The Sales Specialist is a full-time, hybrid role based in Singapore, with a mix of on-site client meetings and some work-from-home flexibility. In this position, the Sales Specialist develops and manages a pipeline of prospects, conducts product demonstrations, and presents AI voice bot and chatbot solutions to potential clients. Day-to-day responsibilities include identifying customer needs, preparing proposals, negotiating contracts, and closing deals to meet sales targets. The role also involves collaborating with technical and customer success teams, providing training and guidance to clients on solution adoption, and maintaining strong long-term customer relationships. The Sales Specialist is expected to stay informed about market trends and competitor offerings to support strategic sales planning.
Qualifications

• Candidates should possess strong Communication skills, including clear presentation abilities and professional business writing.
• Candidates should possess Customer Service skills, with a focus on building trust, managing expectations, and resolving issues effectively.
• Candidates should possess Sales skills, such as prospecting, pipeline management, and closing techniques in B2B environments.
• Candidates should possess Training skills, with the ability to guide customers and internal stakeholders on product features and usage.
• Candidates should possess Sales Management skills, including forecasting, reporting, and contributing to sales strategies.
• Experience selling technology or software solutions, ideally in AI, SaaS, or customer engagement platforms.
• Strong analytical and problem-solving abilities, with comfort interpreting client requirements and translating them into solutions.
• Ability to work effectively in a hybrid environment, managing time and priorities across remote and on-site activities.
• Relevant diploma or degree in Business, Marketing, Technology, or a related field, or equivalent practical experience.
• Familiarity with CRM systems and basic understanding of AI and digital customer engagement concepts is an advantage.