You will be responsible for the following projects:
You will be responsible for sales support and customer service from the moment an order is received until it is shipped;
You will provide timely information to customers regarding order status, reasons for changes, invoices, and logistics;
You will ensure a high standard of customer service;
You will manage the post-sales process by organizing information;
You will seek solutions by collaborating with specialists in the production, transportation, accounting, and sales departments, coordinating terms, deadlines, and other relevant information;
You will create value and build positive relationships with customers from around the world.
We offer a hybrid work model (2 days per week from home).
Why is it good to be a member of our team?
We believe in our
values
:
#I care, #I trust, #I create value for the client
;
We are active in the global market of water and heat meters;
We have additional
benefits
for employees (annual bonuses, health insurance, training and learning budget, major annual events, gifts for various occasions, a day off on your birthday, rest areas with coffee and games);
We have the
hybrid work model
and the Workation option, i.e. we can work from abroad (up to 3 months);
Further career opportunities depend only on ourselves. Every 10th employee makes an internal career during the year;
Each of us has the freedom to contribute to the improvement of processes, experiment, initiate and implement new ideas by applying our know-how;
We are open with our managers, we raise and solve problems together, we improve our operations, and we celebrate victories together;
We are a young, ambitious, fast-growing company where you will always have exciting challenges and the taste of victory.
We hope that:
You have excellent communication, teamwork, and organizational skills;
You care about your clients;
You are proactive and results-oriented;
You are able to gather the necessary information, organize it, and make decisions based on it;
You are fluent in English (spoken and written);
You have successful customer service experience at a manufacturing company (preferred).
Salary
From 1800 to 2300 €/month gross.
Salary depends on your competencies and is negotiable.