Sales Systems Administrator

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. Overview of the role: The Sales Systems Analyst delivers operational excellence and drives business value by managing and optimising Sales platforms including Gong, Salesforce and Zuora. The role ensures seamless integrations across systems and translates business needs into effective solutions that improve efficiency and performance. What you’ll do System Management: Maintain sales platforms through regular maintenance, upgrades, backups, and data housekeeping. Integrations: Ensure stable and seamless integrations across systems. Stakeholder Partnership: Collaborate with Sales, Marketing, Enablement, and Finance to deliver effective solutions. Process Optimization: Analyse workflows and recommend efficiency improvements. Project & BAU Support: Support system projects while ensuring uptime and BAU continuity. Issue Resolution: Provide day-to-day support, troubleshoot issues, and implement preventative fixes. Data & Compliance: Ensure data accuracy, integrity, and regulatory compliance. User Enablement: Deliver training, promote best practices, and manage end-to-end user access lifecycle. Performance Monitoring: Monitor system performance and drive continuous improvement. What we’re looking for Certified Salesforce Administrator with 5+ years’ experience Hands-on Salesforce expertise: Sales Cloud (essential), Revenue & Service Cloud (desirable) Quoting/Billing exposure: Zuora or similar platforms Sales & Commissions knowledge: Strong understanding of sales processes and data flows Systems & Integrations: Ability to manage multiple systems and integrations Analytical & Problem-Solving: Strong troubleshooting and analytical mindset Stakeholder Management: Excellent communication and collaboration skills Project Delivery: Experience delivering system projects in hybrid environments Data & Accuracy: High attention to detail and data integrity Business-to-Tech Translation: Ability to convert business needs into technical solutions Global Experience: Worked in globally distributed organisations #LI-HYBRID #LI-RP1 Why work for Euromonitor? Our values: We seek individuals who act with integrity We look for candidates who are curious about the world We feel that as a community, we’re stronger together We seek to enable people to feel empowered We welcome candidates who bring strength in diversity International: We have a multinational workforce and communicate daily across our 16 global offices. Hardworking and Sociable: Our staff balance hard work with enjoyment, offering flexible hours and regular social events, including after-work meetups, summer and Christmas parties. Committed to Making a Difference: Our Corporate Social Responsibility Programme provides two volunteering days annually; donation amounts for new starters and supports local and international charities through various initiatives. Excellent Benefits: We offer competitive salaries, private health insurance, and generous holiday allowances, amongst much more! Opportunities to Grow: We provide extensive training and development, promoting from within and across departments, and rewarding talent. Equal Employment Opportunity: Euromonitor International does not discriminate based on race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organisation, or other non-merit factors