Posted Tuesday, June 14, 2022 at 4:00 AM Sales Training Lead Job Summary/Overview The Sales Training and Enablement role is an individual contributor that will take a leadership role responsible for leading curriculum efforts, delivering training, and sales performance coaching in support of key sales force initiatives. The ideal candidate is an outstanding communicator, highly organized and has had success with an expertise around selling skills and sales methodologies. This position will lead the full life cycle of program requirements from onboarding to reporting including needs analysis, design, development, delivery and evaluation. The outcome is the development and delivery of learning, change management, and enablement solutions across multiple subject areas and levels that are sales-relevant, practical and scalable. Role Established as a practiced professional who brings years of experience and specific expertise to the role, this individual will transfer unique knowledge to a wide audience by Creating training strategies, initiatives, and materials I nstructing employee training and onboarding Conducting training through new materials Maintaining a database of all training materials Reviewing employee performance and learning Defining and Tracking Program Deliverables This individual is responsible for creating and maintaining close relationships with internal and external partners to ensure program and project success in service of the Corporate and Sales goals. Essential Duties/Responsibilities Develop, execute, and maintain onboarding programs for all roles across the Global Sales team. You will own each role’s curriculum, from ideation to execution. Design, produce, and source training content for each program to achieve new hire mastery of each role’s specific competencies, coordinating with the broader Sales team on what matters most. Lead new hires through their onboarding journey from day one to the end of their ramp to full productivity, acting as an engaging and dynamic mentor, coach, and facilitator in live and virtual environments. Maintain a global calendar of new hire training, ensuring alignment with employee success as well as the wider Sales Ops team. Measure, analyze, and report the impact of your onboarding programs on time to rep productivity, new hire quota attainment in their first quarter, and certification. Create and Manage on-going Sales Training for Global Salesforce throughout the year on essential skills, products and methodology. Leverage your quantitative skills to interpret data and gain insights, and then translate these insights into actionable improvements. Build a trusted relationship with Sales Colleagues and Sales Leadership. Act as a liaison between the HR Org Effectiveness, Sales, Strategic Operations, Marketing, and Product teams. Other projects and responsibilities may be added at the manager’s discretion Education Bachelor’s degree in education, business, human resources, information technology, or related field Experience Minimum 5 years of sales training, enablement, operations, program and/or project management experience, 2 years working with or in sales, sales operations or sales enablement Strong project management skills with the ability to supervise multiple projects Background working in or with Sales, with a deep understanding of how the Sales process works. E xperience working with team members in multiple and/or remote locations Certification from talent and training associations a plus Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software Experience with technologies and best practices for instructional manuals and teaching platforms Good interpersonal skills and communication with all levels of management Organized and able to create multiple timelines, budgets, and schedules Able to multitask, prioritize, and manage time efficiently Excellent leadership, team building, and management skills Encouraging to team and staff; able to mentor and lead Excellent verbal and written communication skills Able to analyze problems and strategize for better solutions Salesforce and Challenger Sales experience a plus #spheraHR
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