Sales Unit Manager
- Hiring from
- Probably Worldwide
- Work type
- Remote
- Posted
- Sep 24, 2026
About Us
Welcome to Scoutnet
Scoutnet was established in August 2020 during the height of the pandemic, to take advantage of the forced Work From Home requirements of businesses, especially in the field of financial services call centres. We developed and deployed a secure Work-From -home platform for insurance products and (virtual call centres)which we make available to Product owners and retail client base owners.
We employ only the most modern of technology and trends like Cloud, SAAS, Work From Home, Software defined security and tap into the Digital and Gig economy. The ultimate goal is to have 5000 trained agents and multiple products on the platform in 5 years time.
The business model proved an instant success with first deployment of new generation products and agent platforms becoming operational in November 2020 with A Motor warranty product (AutoEaze). Since then three other products were developed in partnership with Large insurance players like Centriq, and especially with Dis-Chem health being a flagship affinity play. We now have upwards of 100 full time agents and staff with a confirmed availability of another 450 agents ready to accept work.
Job Description
This is a remote position.
We are seeking a dedicated and experienced Call Center Sales Manager to lead our dynamic sales team. Scoutnet is a fully remote working environment, so there is no physical call center, but agents work from home on our platforms. Specifically designed for that purpose. The successful candidate should be comfortable and enthused by this modern way of working and we are looking for innovative leaders that will take the business into the future and embrace the digital future whilst being able to build a strong community using the digital and social platforms to our disposal.
The ideal candidate will be responsible for setting and achieving sales targets, managing the performance of the sales teams, and developing sales strategies to drive revenue growth. The Call Center Sales Manager will also be responsible for recruiting, training, and developing new agents, as well as managing and developing the sales unit managers.
Requirements
- Bachelor's degree in business management, sales, or related field
- Proven experience in sales management and achieving sales targets in a call center environment.
- Strong leadership and management skills with the ability to develop, motivate, and guide a sale team
- Excellent communication and interpersonal skills
- Ability to analyze sales data and develop strategies for improvement.
- Knowledge of call center technologies and sales management systems
- Strong understanding of the South African market and customer behavior
- A minimum of 5-10 years relevant experience and knowledge of medical insurance product
- Knowledge of sales principles and methods
- Clear ITC and criminal record
- Matric Qualification
- RE5 and RE1 /FAIS Qualification
Benefits
- Work from home role
- Flexible working hours
- Basic Salary
- Cellphone allowances
- Data allowance
- Medical Insurance allowance