Sales/Customer Support Representative

Job Title: Sales & Customer Support Representative (Remote) Job Overview: We're seeking a reliable and people-focused Sales & Customer Support Representative to assist customers with inquiries, provide solutions, and support the sales process. This role is ideal for someone who enjoys helping others, communicating clearly, and working in a fast-paced remote environment. Key Responsibilities: Respond to customer inquiries via email, chat, and phone in a timely manner Provide accurate information about services, pricing, and processes Assist customers throughout the sales journey—from inquiry to completion Follow up with leads and maintain consistent communication Resolve customer concerns professionally and efficiently Maintain organized records of interactions and updates Work closely with the team to improve customer experience and conversions Requirements: Strong communication and interpersonal skills Customer-focused mindset with problem-solving ability Organized and able to multitask effectively Comfortable using online tools and CRM systems Self-driven and able to work independently Previous sales or customer service experience is an advantage What We Offer: Remote work flexibility Supportive team environment Ongoing training and development Performance-based growth opportunities Work Type: Remote / Flexible Schedule